Case Study Archives - Page 19 of 21 - Soil-Away

Black Mold Removal- Raymond, NH

Written by jsolloway on February 9, 2015. Posted in Blog, Case Study, Mold.

Finished basements and water damage are never a good mix. This is especially the case when the water damage goes undetected for over a month. This was the situation with one of our Raymond, New Hampshire (NH) clients. He left the state for a five-week business project. At some point during the course of his travels, the supply line for his refrigerator ice-maker failed. It started to leak causing water damage throughout the finished basement. Without any mitigation effort, the water affected carpets...

Carpet Cleaner – Bow, NH

Written by jsolloway on February 2, 2015. Posted in Blog, Carpet Duct and Other Cleaning, Case Study.

All homeowners need a professional carpet cleaner for different reasons. Some families with multiple children call for service because there was just a spaghetti fight on the living room carpet. Other homeowners call because Fluffy had her fifth accident this week in the hallway. Many people just want the peace-of-mind knowing that built up dirt is being removed from their flooring. Regardless of why you need a carpet cleaner, know that Soil-Away will be there. We specialize in carpet cleaning...

Smoke Damage Restoration – Epping, NH

Written by jsolloway on January 26, 2015. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

The fire happened so quickly. All attention was focused on the burning barn. This Epping, New Hampshire (NH) property was the center of commotion for the community. The homeowners were in shock as they witnessed the blaze. Firefighters did their best, but it was no use. The barn was gone. In addition to the loss of the barn, was the unforeseen smoke damage to their home. The windows were open during the barn fire and the wind carried heavy smoke odor into the house. Having smoke damage restoration...

Fire Damage Repair- Hampton, NH

Written by jsolloway on January 12, 2015. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

Who would have thought that a candle, a cat, and a curtain could do so much damage? The combination of the three did not seem a likely possibility until looking at the situation in hindsight. A major house fire was ultimately the result. A burning candle was knocked over by the house cat. A nearby curtain caught on fire. Half the house was ignited in flames. Smoke billowed from the structure as emergency service personnel battled the raging fire. After what seemed like an eternity, the fire fighters...

Professional Air Duct Cleaning- Windham, NH

Written by jsolloway on January 5, 2015. Posted in Blog, Carpet Duct and Other Cleaning, Case Study.

Choosing the right professional air duct cleaning company can be a challenge. This was the case for one Windham, New Hampshire (NH) family. The family had just moved to NH from out-of-state. They were excited to get a fresh start in a new area. They were however struggling to find quality contractors to perform services at their home. Being new to the area they did not have relationships in the community to ask for referrals. One priority for them was to find a professional air duct cleaning company....

Water Damage Emergency Service- Portsmouth, NH

Written by jsolloway on December 29, 2014. Posted in Blog, Case Study, Water Damage.

The need for water damage emergency service was not in the plans for this Portsmouth, New Hampshire (NH) hotel. They were just three short days away from a sold out weekend. Two weddings and a local festival had them booked to capacity. The hotel staff was excited. The place was buzzing with activity as everyone prepared for influx of guests. Everything seemed to be falling into place. That was until a sprinkler head mysteriously let go. One of the guest rooms took on hundreds of gallons of water....

Flood Damage Restoration- Salem, NH

Written by jsolloway on December 22, 2014. Posted in Blog, Case Study, Contents Restoration, Water Damage.

Rain, rain, and more rain pounded southern New Hampshire for three straight days. Areas of Salem, NH were starting to flood. Streets were washing out. Basements were filling up with water. The need for flood damage restoration was everywhere. Owners of water damaged homes were frantic for help. Soil-Away Cleaning and Restoration answered the call.

Water Damage from Ice Dams- Concord, NH

Written by jsolloway on December 8, 2014. Posted in Blog, Case Study, Water Damage.

The snow on the roofs always seemed to be accumulating. This was largely due to a record breaking winter. Countless snow storms were taking their toll on Concord, New Hampshire (NH) properties. Trees were collapsing, pipes were freezing, and ice dams were everywhere. A local senior living facility was feeling the effects. They had been battling ice dams for over a month now. Many of their resident homes on campus were inflicted with water damage from ice dams. The facilities staff was working...

Soot and Smoke Odor Removal- Goffstown, NH

Written by jsolloway on December 1, 2014. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

The wood stove was the culprit. More specifically, it was the blocked up venting system leading into the chimney. Just twenty-four hours ago a Goffstown, New Hampshire (NH) family was living their normal life. That all got turned up-side-down when smoke started billowing throughout the house. The wood stove was malfunctioning. What ensued was a mess. A small fire started in the parlor. Thick smoke was everywhere. The fire department responded quickly and put the fire out with ease. Nevertheless,...

professional carpet cleaning- manchester, nh

“Is professional carpet cleaning worth it?” – Asks Manchester Homeowners and Businesses

Written by jsolloway on November 10, 2014. Posted in Blog, Carpet Duct and Other Cleaning, Case Study, Tips and Advice.

We are faced with carpet cleaning questions every day from clients in the Manchester, NH area. How important is it to get my carpets professionally cleaned? Is it worth the investment? Our answer is obviously “yes.” Carpet Cleaning is important and worth it. That is not our answer because we want to keep ourselves employed. It is because there is value in the services of a professional carpet cleaner. It starts with protecting the flooring investment in your home or business. Allow us to make...

Duct and Vent Cleaning- Bedford, NH

Written by jsolloway on November 3, 2014. Posted in Blog, Case Study, Duct and Other Cleaning.

Duct and vent cleaning was a part of the discussion amongst board members of a neighborhood association in Bedford, NH. They were assembled for their monthly association meeting. The topic of duct and vent cleaning had never surfaced before. Recent events had pushed it to the top of the priority list. One of their neighbors just had a scare with a dryer fire. The dryer vent had never been cleaned. The built up lint and debris ignited causing a small fire. Within two weeks of the dryer fire, another...

Smoke and Soot Damage Cleanup – Derry, NH

Written by jsolloway on October 27, 2014. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

The kitchen was still smoldering. Light patches of smoke rose from charred cabinets and appliances. The fire suppression system and Derry Fire Department had just put out a kitchen fire. It was at a local restaurant. Just hours earlier a grease fire had ignited a stovetop pan. It was mishandled and led to it spreading. The whole situation was a blur for the Derry, NH restaurant owner and staff. They needed to regroup and recover. They needed professional smoke and soot damage cleanup immediat...

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Jay Korsen

00:51 04 Aug 22

All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away's construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can't sing enough praises for them. Sorry that the picture doesn't do the job justice. Thank you Jack and your team. -Dr. Jay

Asian Breeze

04:28 15 Jul 22

Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.

Breton Langendorfer

21:17 07 Jul 22

Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.

Maureen Cidzik

13:49 15 May 22

Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do - from first call, to estimate, to job completion.

Sarah Grugnale

16:02 14 Jan 22

Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.

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