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Black Mold Removal- Raymond, NH

Written by jsolloway on . Posted in , , .

Finished basements and water damage are never a good mix. This is especially the case when the water damage goes undetected for over a month. This was the situation with one of our Raymond, New Hampshire (NH) clients. He left the state for a five-week business project. At some point during the course of his travels, the supply line for his refrigerator ice-maker failed. It started to leak causing water damage throughout the finished basement. Without any mitigation effort, the water affected carpets and wicked up walls. The dampness turned into microbial growth. When he returned he had severe mold growth. He went online to search for “black mold removal services in Raymond.” He found Soil-Away and gave us a call.
When our office received the call, the client was panicked and frustrated. He had never had to deal with water damage cleanup or black mold removal before. He did not know where to start. We reassured him that the issue could be resolved. Our services would take him A to Z through the entire process. After scheduling an appointment for the next morning, we advised him to call his insurance company to check on coverage. By the time we arrived the following morning the client had already received a claim number for the water damage. The damage restoration process was rolling.
The Soil-Away project manager inspecting the Raymond property wore full personal protective equipment (PPE). Mold contamination to this degree is potentially harmful to health. Soil-Away prioritizes safety on all jobs. We spent about thirty minutes in the basement taking pictures, doing moisture readings and sketching an outline of the room. This is all part of the insurance claim process for water damage and black mold removal. Accurate documentation is pivotal to a smooth claim experience. From this inspection the project manager was able to develop a scope. We called it in to the handling adjuster for them to approve the services. We started later that afternoon.
Two certified mold remediation crews arrived early afternoon. Like the project manager before them, they put on full PPE. The basement was contained off with engineering controls to eliminate cross-contamination. HEPA air scrubbers ran to filter the air while the demolition of affected building materials took place. Slowly but surely, carpeting and sheetrock covered with black mold was disposed of. Once the demolition phase was completed a full clean of the basement was conducted. HEPA vacuuming was used to remove mold spores. Antimicrobial agents were applied to all surfaces. Commercial dehumidifiers and air movers were setup to dry the area. The drying would take place for three days. At the end of the water damage cleanup and black mold removal process the basement was post-tested. This post-verification test was completed by an independent party to confirm the cleanliness of the basement. The test passed to the relief of the homeowner. Soil-Away had successfully completed the project.
Black mold removal, or more commonly described as mold remediation, is a highly specialized service. Consumers in need of mold removal services should take the time to properly vet their prospective contractors. Not everyone is equally qualified or equipped to handle a project properly. Soil-Away is fully certified, insured and has 25 years of experience remediating mold in the Raymond, NH area. If you want to have confidence that your project will be done correctly, call Soil-Away!

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Jay KorsenJay Korsen
00:51 04 Aug 22
All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away’s construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can’t sing enough praises for them. Sorry that the picture doesn’t do the job justice. Thank you Jack and your team. -Dr. Jay
Asian BreezeAsian Breeze
04:28 15 Jul 22
Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.
Breton LangendorferBreton Langendorfer
21:17 07 Jul 22
Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.
Maureen CidzikMaureen Cidzik
13:49 15 May 22
Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do – from first call, to estimate, to job completion.
Sarah GrugnaleSarah Grugnale
16:02 14 Jan 22
Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.