Case Study Archives - Page 20 of 21 - Soil-Away

Water Extraction- Plymouth, NH

Written by jsolloway on October 13, 2014. Posted in Blog, Case Study, Water Damage.

Leaving a bathtub running and falling asleep in another room is never a good combination. This was the source of a major water damage restoration project Soil-Away was recently involved with. Soil-Away was contacted at 8:00pm by a property management firm in Plymouth, NH. It was for an emergency water extraction situation. The water extraction crew from Soil-Away’s Lakes Region office arrived within an hour.

Puffback Cleanup- Exeter, NH

Written by jsolloway on October 6, 2014. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

Soot covered everything in the Exeter, NH home. An oil furnace puffback had just occurred. The place needed extensive puffback cleanup services. Both the structure and contents were affected. The new homeowner could not believe it. He immediately made three phone calls. The first was to an oil burner repair company. The furnace had to be fixed. He could not deal with another puffback. The second call was to Soil-Away Cleaning & Restoration to perform the puffback cleanup. They were referred...

Mold Removal- Bedford, NH

Written by jsolloway on September 29, 2014. Posted in Blog, Case Study, Mold.

The Bedford house sat vacant for over four months. It was a foreclosure. The former owners skipped town. The bank was now getting around to inspecting it. Amongst other things wrong, the basement needed extensive mold removal services. It was a finished space that was used as a play area for the kids. Now it was contaminated with dangerous mold. Ceilings, walls, and floors of this once prestigious Bedford home were covered in mold. The bank wanted to sell the property, but needed mold removal...

Flooded Basement Cleanup- Laconia, NH

Written by jsolloway on September 22, 2014. Posted in Blog, Case Study, Water Damage.

A broken pipe had leaked water into an unfinished basement. It occured for over eight hours. Panicked homeowners searched online for flooded basement cleanup companies in the Laconia, NH area. They quickly found Soil-Away Cleaning & Restoration. A call to the company and a water damage restoration crew was on its way.

Furnace Puff Back Damage- Concord, NH

Written by jsolloway on September 8, 2014. Posted in Blog, Case Study, Contents Restoration, Fire, Smoke, & Odor Damage.

The Concord, NH temperatures were slowly dropping. The summer to fall transition was occurring. Nights were frequently in the 40 to 50 degree range. For many Concord homes this prompted their oil furnace heating systems to kick on. As usual, many residents try to stretch out another year without preventative maintenance to their furnace. The threat of oil furnace puff back damage drastically increases. A puff back occurs when the oil furnace malfunctions. The system will spew a fine oily, soot...

Sewer Backup Cleanup- Manchester, NH

Written by jsolloway on September 1, 2014. Posted in Blog, Case Study, Water Damage.

How can beautiful trees outside a home cause the need for an emergency sewer backup cleanup? Old underground sewer pipes, especially in cities such as Manchester, NH, are susceptible to root infiltration. The combination of aging plumbing and growing roots can cause a blockage. When the outflow of sewage is impeded a backup occurs. If sewage is flowing back into the house it is an emergency. Immediate action must be taken to fix the blockage. Sewer backup cleanup is needed as well.

Storm Damage Cleanup- Portsmouth, NH

Written by jsolloway on August 25, 2014. Posted in Blog, Case Study, Water Damage.

Storm damage cleanup needs were extensive. Portsmouth and the surrounding towns were pummeled with high winds and heavy rains. Near hurricane conditions wreaked havoc throughout the historic New Hampshire town. Insurance claims for property damage were being submitted in droves. Soil-Away Cleaning and Restoration was busy performing storm damage cleanup services throughout the Portsmouth area.

Carpet Cleaning- Windham, NH

Written by jsolloway on August 11, 2014. Posted in Blog, Carpet, Case Study.

They had not been in their Windham house for 24 hours and they already had a carpet cleaning emergency. The young married couple was moving into their new townhouse. It was everything they had hoped for when building it: three bedrooms, master bathroom, granite counters, and a man cave in the basement. It had wood floors one the first floor and high-end carpets in the basement and upstairs bedrooms and hallway. The movers had just arrived with their furniture and were starting to unload into the...

Fire Damage Restoration- Manchester, NH

Written by jsolloway on August 4, 2014. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

A warehouse crew was wrapping up their shift at a 90,000 square-foot, Manchester facility. The crew chief was making his final rounds when he picked up on a haze moving throughout the building. This was followed by the distinct smell of smoke. Quickly, he picked up his pace towards the back of the building. Before he could find the source of the smoke, the fire alarm sounded. Something was terribly wrong. Shortly after evacuating the building a dumpster fire was discovered outside. The dumpster...

Mold Remediation- Nashua, NH

Written by jsolloway on July 28, 2014. Posted in Blog, Case Study, Mold.

Optimism was renewed for the sellers of a Nashua home. Their house, which had been on the market for over three months, was finally under agreement. Hopefully within 30 days they would be closing on the sale. The phone rang and it was their real estate agent. She had just completed shadowing the home inspection with the buyers. The anxious sellers hung on every word of the agent as she passed on the news. Most of the outlook was promising except for one issue: Mold was found in the attic. According...

Water Damage Restoration- Derry, NH

Written by jsolloway on July 14, 2014. Posted in Blog, Case Study, Water Damage.

It is common to rely on simple household appliances to help with our everyday lives. A dishwasher to clean the dishes; A washer/dryer to clean the laundry; A refrigerator to keep food cold and fresh. How often are these appliances inspected or maintained? This question was now at the forefront of this Derry homeowner’s mind. She was in need of water damage restoration services as a result of a washing machine hoses failure. Simple maintenance may have saved her the time and expenses now required...

HVAC Duct Cleaning- Concord, NH

Written by jsolloway on July 7, 2014. Posted in Blog, Carpet Duct and Other Cleaning, Case Study.

Do you ever feel that one house project always seems to lead to another one? Recently one new client of Soil-Away had this happen to them. A Concord couple was upgrading the furniture in their living room. During the process of removing the old furniture they exposed numerous HVAC air duct vents. Unbeknownst to them, each one was accumulating high levels of dust and debris. This was evident by the dirty condition of the vent grate covers. They were quite disturbed with what was revealed. It was...

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Jay Korsen

00:51 04 Aug 22

All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away's construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can't sing enough praises for them. Sorry that the picture doesn't do the job justice. Thank you Jack and your team. -Dr. Jay

Asian Breeze

04:28 15 Jul 22

Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.

Breton Langendorfer

21:17 07 Jul 22

Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.

Maureen Cidzik

13:49 15 May 22

Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do - from first call, to estimate, to job completion.

Sarah Grugnale

16:02 14 Jan 22

Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.

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