It is common to rely on simple household appliances to help with our everyday lives. A dishwasher to clean the dishes; A washer/dryer to clean the laundry; A refrigerator to keep food cold and fresh. How often are these appliances inspected or maintained? This question was now at the forefront of this Derry homeowner’s mind. She was in need of water damage restoration services as a result of a washing machine hoses failure. Simple maintenance may have saved her the time and expenses now required of dealing with a water damage claim at her Derry home.
Leaving certain appliances running while you are out of the house is never advisable. On this list should be your laundry. Dryers can cause a fire from trapped lint in the exhaust vent. High heat can cause accumulated lint to ignite leading to extensive fire or smoke damage. Washing machines also pose a property damage threat. They utilize a steady flow of water to clean clothes. If something malfunctions, it could result in water going to the wrong place causing water damage. This was the case with the Derry homeowner. She left her washing machine running while going out to meet friends for lunch. While in operation, the aged fill hose split. This resulted in dozens of gallons of water pouring onto the hardwood floors and leaking into the unfinished basement. The water damage was not discovered for two hours until the homeowner returned from her lunch appointment. Professional water damage restoration was needed immediately.
The homeowner was quick to do an online search for “Water Damage Restoration- Derry, NH” and came across Soil-Away Cleaning and Restoration Services. After coordinating services with Soil-Away, the water damage restoration technicians were quick to arrive. Being familiar with water damage situations resulting from failed appliances, the technicians were quick to isolate the issue and confirm the broken washing machine hose. They documented the loss with pictures for the insurance company. Simultaneously they worked to extract the water from the surface of the wood floor and the puddles in the basement. Using tools such as a non-penetrating moisture meter and an infrared camera, they were able to pinpoint all the areas the water had traveled to and affected. These water damage restoration tools help technicians work more efficiently and accurately. It also expedites the insurance claim processing part of the loss.
Following the water extraction, the technicians removed some baseboard in the areas where the sheetrock walls had soaked up some water. Commercial dehumidifiers were set up in the laundry room and basement. Special wood floor drying mats were placed on the affected wood floors. Air movers were set up in the basement under the wet wood floor to help dry from the underside. Three days later the Derry home was completely dry and a valuable lesson about appliances was learned. To help avoid the need for water damage restoration, make sure to inspect and maintain your household appliances.