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Water Damage Restoration- Derry, NH

Written by jsolloway on . Posted in , , .

It is common to rely on simple household appliances to help with our everyday lives. A dishwasher to clean the dishes; A washer/dryer to clean the laundry; A refrigerator to keep food cold and fresh. How often are these appliances inspected or maintained? This question was now at the forefront of this Derry homeowner’s mind. She was in need of water damage restoration services as a result of a washing machine hoses failure. Simple maintenance may have saved her the time and expenses now required of dealing with a water damage claim at her Derry home.
Leaving certain appliances running while you are out of the house is never advisable. On this list should be your laundry. Dryers can cause a fire from trapped lint in the exhaust vent. High heat can cause accumulated lint to ignite leading to extensive fire or smoke damage. Washing machines also pose a property damage threat. They utilize a steady flow of water to clean clothes. If something malfunctions, it could result in water going to the wrong place causing water damage. This was the case with the Derry homeowner. She left her washing machine running while going out to meet friends for lunch. While in operation, the aged fill hose split. This resulted in dozens of gallons of water pouring onto the hardwood floors and leaking into the unfinished basement. The water damage was not discovered for two hours until the homeowner returned from her lunch appointment. Professional water damage restoration was needed immediately.
The homeowner was quick to do an online search for “Water Damage Restoration- Derry, NH” and came across Soil-Away Cleaning and Restoration Services. After coordinating services with Soil-Away, the water damage restoration technicians were quick to arrive. Being familiar with water damage situations resulting from failed appliances, the technicians were quick to isolate the issue and confirm the broken washing machine hose. They documented the loss with pictures for the insurance company. Simultaneously they worked to extract the water from the surface of the wood floor and the puddles in the basement. Using tools such as a non-penetrating moisture meter and an infrared camera, they were able to pinpoint all the areas the water had traveled to and affected. These water damage restoration tools help technicians work more efficiently and accurately. It also expedites the insurance claim processing part of the loss.
Following the water extraction, the technicians removed some baseboard in the areas where the sheetrock walls had soaked up some water. Commercial dehumidifiers were set up in the laundry room and basement. Special wood floor drying mats were placed on the affected wood floors. Air movers were set up in the basement under the wet wood floor to help dry from the underside. Three days later the Derry home was completely dry and a valuable lesson about appliances was learned. To help avoid the need for water damage restoration, make sure to inspect and maintain your household appliances.

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Jay KorsenJay Korsen
00:51 04 Aug 22
All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away’s construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can’t sing enough praises for them. Sorry that the picture doesn’t do the job justice. Thank you Jack and your team. -Dr. Jay
Asian BreezeAsian Breeze
04:28 15 Jul 22
Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.
Breton LangendorferBreton Langendorfer
21:17 07 Jul 22
Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.
Maureen CidzikMaureen Cidzik
13:49 15 May 22
Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do – from first call, to estimate, to job completion.
Sarah GrugnaleSarah Grugnale
16:02 14 Jan 22
Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.