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When Should I Call My Insurance Company After a Flood

When Should I Call My Insurance Company After a Flood?

Written by jsolloway on . Posted in Blog, Water Damage.

Many homeowners find it hard to think clearly when a flood has affected their property. Anxiety rises and the questions start mounting: Who do I call to clean up the water damage? Will insurance cover the damage? What should I do first? Where water damage is concerned time is truly of the essence.  You should act fast but must do so wisely. Ensure safety for family members and pets. There are many potential hazards such as slip-and-fall, electrocution, and contamination to name a few. After personal safety, address the water source. Stop it to prevent additional damages. The next two calls are to a water damage restoration professional to start the cleanup and to your insurance company to discuss a claim.

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Water Damage Restoration from Frozen Pipe Burst - Concord, NH

Water Extraction After a Flood

Written by jsolloway on . Posted in Blog, Water Damage.

After a flood it is critical that you remove any standing water as quickly as possible to prevent additional damage and mold growth.  When time is of the essence, a professional restoration team can bring in industrial equipment to remove any standing water.  Industrial dehumidifiers can dry out the area further, eliminating underlying moisture that can create a breeding ground for mold.

Remove Standing Water Quickly

Any standing water should be immediately removed after a flood.  This may involve employing a shop-vac or a pump to suck up the water.  You can also do this with old-fashioned buckets, but this is not as effective or expeditious.  To effectively remove all of the water, the furniture and other items need to be removed from the area.  Items that have come into contact with the water will need to be set out to dry or thrown away.  In many cases, the flooring will also need to be taken up, particularly in the case of carpeting, in order to remove all of the excess moisture and allow the room to dry out.

Drying Out the Area

Once the standing water has been removed, the moisture levels will still be extremely high.  Flooring, drywall and even woodwork can quickly absorb moisture after a flood.  These high humidity levels can lead to big problems with mold growth.  It is important to dry the area as efficiently as possible.  For this step, ventilation is key.  Open any doors and windows to allow the air to circulate.  Dehumidifiers can go a long way to speeding up the process, particularly industrial sized units that are best suited for a flooded area.

Any time there is excessive water in your home or business, you need to act quickly to remove the standing water and get moisture levels back under control.  A professional restoration team like Soil-Away can make sure this is done quickly and efficiently, minimizing any further water damage that could result.

If a flood has affected your home or business, contact Soil-Away at 603-641-6555.

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what to do after water damage NEW HAMPSHIRE

What do I do after water damage?

Written by jsolloway on . Posted in Blog, Water Damage.

If water damage has ravaged your home, you need to know what to do: extract water quickly; dry out your home, but most importantly you should call a professional restoration contractor. Water can be very damaging to your home and you need to act quickly in order to reverse the misfortune. While there are some things you can do on your own; calling a restoration specialist is very important. After inspecting the damage, they will know, better than anyone, what needs to be done. Do-it-yourself methods aren’t really recommended, especially for more complicated work. However, there are a few things you can get started doing on your own that could speed things up. And, for water damage, time is of the essence.

A few things to do on your own…

To begin with – safety always comes first. Be sure to:

  • Turn off the electrical power to your home. If your home is surrounded by water, call an electrician. DON’T ENTER YOUR HOME IF IT’S UNDERWATER.
  • Wear protective clothing when doing cleanup. Make sure to wear:
  • Rubber boots
  • Gloves
  • Eye and respirator protection
  • Avoid cross contamination. For example, this can occur when moving items from affected to unaffected areas.

Second step…

Dry out your home:

  • Remove as much standing water as possible
  • If you can safely use power, use fans and dehumidifiers to dry out your home.
  • It may be necessary to call a professional like Soil-Away Cleaning and Restoration to make sure your home is completely dry

Next…

Call your insurance company to submit a claim. You want to make sure you’re covered for this type of disaster. Document the values of your belongings with pictures and video.

Cleanup…

This next step may require help from a professional. Soil-Away Cleaning and Restoration has the experience and know-how to determine what items can be salvaged. Many items such as:

  • Furniture
  • Contents
  • Flooring
  • Drywall
  • Insulation
  • Cabinetry/fixtures

may be unsalvageable and require removal and disposal.

Soil-Away can also clean clothing and soft contents with their Esporta Wash System. They have professional grade cleaners that can sanitize surfaces that otherwise may be a headache to clean. Drying out a home effectively is also a job for Soil-Away. They can determine best how much water is to be removed safely, without damaging the structure of your home. Drywall and flooring may also need to be replaced – requiring their attention. As restoration specialists, they know best. But that’s not where it stops, there’s also a mold concern.

Mold…

Mold can begin to grow within 24-48 hours and to prevent any damage from mold you need Soil-Away. Mold is not only damaging to your home, but can also be a health hazard. As an experienced restoration company – Soil-Away has been helping families for 30 years. They are quick, friendly and professional. They can do the job, and do it right, giving you peace of mind. Soil-Away is an IICRC certified company and can be counted on to do the best job possible. They are available 24/7. Day or night, they are there to make things easier on you. Breathe a sigh of relief, call them at 1-800-293-6319.

Written by E. Aceves

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extracting flood damage - portland maine

Extracting Flood Damage – Portland, ME

Written by jsolloway on . Posted in Blog, Case Study, Water Damage.

A seaside restaurant in Portland, ME is flooded after a coastal storm.  Several areas of the restaurant are water filled and damaged from the heavy rains.  The owner of the restaurant realized he needed a disaster relief company for extracting flood damage from his restaurant, though he was concerned about what his insurance company would cover.

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Flood Damage Restoration – York, Maine

Flood Damage Restoration – York, Maine

Written by jsolloway on . Posted in Blog, Case Study, Water Damage.

Winter, spring, summer and fall all have their perks for York, ME residents. However, with each season can come weather challenges. Harsh weather can lead to property damage and the need for flood damage restoration services. Summer is peak tourist season for York. Thousands each year look forward to swimming, camping, cookouts and other activities. During these activities we also have to watch out for the weather. Every so often we enjoy a nice rain to help us cool off. But there are terrible storms related to summer weather. Not every day is a warm, relaxing day, even in York, Maine. In the spring and summer, you must always be prepared for thunderstorms, floods, and even hurricanes.

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Storm Damage Mitigation - Berwick, Maine

Storm Damage Mitigation – Berwick, Maine

Written by jsolloway on . Posted in Blog, Case Study, Storm Damage.

You can’t prevent a storm from occurring, but you can be proactive in protecting your home or office from major storm damage. Know the risk that your city and town have, and take all necessary precautions in protecting your home, office, and business from major damage. Taking the right precautions may minimize the pain of the recovery and lessen the need for extensive storm damage mitigation.

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Fire Damage Restoration: New Hampshire Mall

Fire Damage Restoration: New Hampshire Mall

Written by jsolloway on . Posted in Blog, Case Study, Water Damage.

A New Hampshire mall suffered from fire damage when an overloaded cable caused the electrical wires inside to break down, triggering a fire. Everyone within the vicinity of the fire was evacuated and fire fighters quickly extinguished the flames before it had a chance to cause major havoc to the commercial property.  Due to Soil-Away’s reputation of expert-level service, the decision of who to call for fire damage restoration was clear. The crew members were happy to help restore the property to pre-existing conditions, and give the community back their favorite shopping hub. The restoration of the entire area took no more than 48 hours to complete which made the property investors very happy.

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Water Damage Cleanup - Biddeford, Maine

Water Damage Cleanup – Biddeford, Maine

Written by jsolloway on . Posted in Blog, Case Study, Water Damage.

Water damage cleanup can be a chaotic experience for business owners who aren’t prepared to deal with commercial property damage. For some, water damage can be stressful, but with Soil-Away Cleaning and Restoration Services, the job becomes less taxing. Business owners can rest assured knowing that their commercial property is in good hands. This was the case for a Biddeford, Maine resident who’s independently owned bookstore was affected by water loss when a toilet supply line busted, causing gallons of water to spill on the floors. 

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