A warehouse crew was wrapping up their shift at a 90,000 square-foot, Manchester facility. The crew chief was making his final rounds when he picked up on a haze moving throughout the building. This was followed by the distinct smell of smoke. Quickly, he picked up his pace towards the back of the building. Before he could find the source of the smoke, the fire alarm sounded. Something was terribly wrong. Shortly after evacuating the building a dumpster fire was discovered outside. The dumpster shoot connected to the warehouse was channeling smoke and soot into the building. Extensive fire damage restoration was needed for this Manchester warehouse.
Once the fire was extinguished and the fire inspector cleared the scene, the company was left to pick up the pieces following the damage. The firm stored, managed, and delivered high-end commercial office furniture for large corporations throughout Manchester and the greater region. Their warehouse was the equivalent in size to a consumer, wholesale club store. The inside was nearly three-stories high with countless racks filled with desks, chairs, and partitions. Well over $1 million dollars in fire damaged inventory. Everything was covered in soot and smelled like smoke. The fire had caused a huge mess and the situation seemed irrecoverable. What could be done? Would hiring a fire damage restoration company event make a difference?
At this point the business owners were heavily involved in the resolution process. Through their professional network they connected with Soil-Away’s fire and soot damage restoration team. It was a unique and sizable project, but Soil-Away was up to the task. Working with two different insurance carriers (one for the structure, one for the contents), all involved parties came up with a collective plan to execute a six-month fire restoration project for the entire Manchester facility.
To start the fire damage cleanup process, a significant portion of the warehouse structure was cleaned and deodorized. A large “clean-room” was constructed inside the structure in the area that had just been cleaned. Priority items were brought in first to be clean and deodorized from the soot and smoke. Once items were finalized, they were loaded into 48 foot trailers and trucked to a nearby temporary storage facility. Soil-Away fire damage cleanup crews ranging from eight to twelve members cleaned countless soot and smoke damaged desks, chairs, cabinets, and partitions on a daily basis. This “conveyer-belt style” of cleaning continued for six months until the entire inventory had been processed.
Soil-Away fire damage cleanup service not only restored the Manchester facility, but saved the insurance carriers hundreds of thousands of dollars. None of the expensive office furniture needed to be replaced by insurance. Everything was able to be successfully cleaned and deodorized from the soot and smoke damage. Equally as valuable as the structure and contents cleaning was the fact that the business did not have to tap into its business-interruption insurance. The Manchester company was able to stay in operation to serve its clients during the entire fire damage restoration process.