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Sewer Backup Cleanup- Manchester, NH

Written by jsolloway on . Posted in , , .

How can beautiful trees outside a home cause the need for an emergency sewer backup cleanup? Old underground sewer pipes, especially in cities such as Manchester, NH, are susceptible to root infiltration. The combination of aging plumbing and growing roots can cause a blockage. When the outflow of sewage is impeded a backup occurs. If sewage is flowing back into the house it is an emergency. Immediate action must be taken to fix the blockage. Sewer backup cleanup is needed as well.
Sewer backups are unpleasant. No one is expecting to enter their basement to find that it has been infiltrated by highly contaminated water. This was the case with one Manchester, NH family.
The basement of a Manchester family was used solely for storage. The area was not frequently visited. This changed one day when the wife entered the basement. She detected an unpleasant odor. The lights when on and she started looking around. It was evident something was wrong. Murky water had settled in the low points of her floor. It was a sewer backup. The mess was over an inch deep in some areas.
The last time anyone could remember being in the basement was over a week ago. The sewer backup could have been occurring for the past seven days or so. Nothing going down the sink, toilet, shower, dishwasher, or laundry drain pipes was making its way out of the house. The dirty, contaminated waste water was accumulating on the basement floor. It was also affecting the contents in storage.
Fast forward three days. A Soil-Away crew was picking up their drying equipment from the Manchester home. They were also returning soft contents that had been successfully restored. The sewer backup cleanup was nearing completion. The plumbing company discovered that tree roots had clogged the sewer pipe leading from the street into their home. The pipe was too old to restore. A new one had to be installed. This involved digging up parts of the front yard. The old damaged pipe was removed and replaced. As an extra precaution the family had the tree removed in the front yard. They did not want to go through another sewer backup cleanup situation.
During the sewer backup cleanup process, Soil-Away crews works tirelessly to clean and restore the basement. Containment was set up to avoid cross contamination with the rest of the house. Fully equipped in proper PPE (personal protective equipment), the sewer backup cleanup technicians worked in the Manchester basement. They safety extracted water and cleaned the structure. They sorted through contents taking inventory of destroyed items. Most of the soft contents were able to be restored with their Esporta soft contents wash system. During the sewer backup cleanup process Soil-Away was able to save numerous items such as boots, purses, handbags, and blankets.
It was conclusive that the family never wanted to deal with a sewer backup again. People never do. Fortunately, their insurance carrier connected them with Soil-Away’s emergency sewage cleanup team which minimized the stress. Within only days the basement was functional again and the cleanest it had ever been. All this thanks to the invisible tree roots.

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Jay KorsenJay Korsen
00:51 04 Aug 22
All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away’s construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can’t sing enough praises for them. Sorry that the picture doesn’t do the job justice. Thank you Jack and your team. -Dr. Jay
Asian BreezeAsian Breeze
04:28 15 Jul 22
Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.
Breton LangendorferBreton Langendorfer
21:17 07 Jul 22
Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.
Maureen CidzikMaureen Cidzik
13:49 15 May 22
Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do – from first call, to estimate, to job completion.
Sarah GrugnaleSarah Grugnale
16:02 14 Jan 22
Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.
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