Tag: insurance claim

The Five E’s of Dealing with Melting Snow and Flooded Basements

Written by jsolloway on March 2, 2015. Posted in Blog, Tips and Advice.

Heavy snowfall this winter will result in a watery mess this spring. A commonly accepted model is that 10 inches of snow equates to 1 inch of water content. Many areas of southern New Hampshire and northern Massachusetts have had 70 to 100+ inches of snow this season. It will melt eventually. The pressing question is how quickly will it melt? A “fast melt” could be devastating as both public and private drainage systems and infrastructures are not designed to sustain such an influx of water. Flooding...

Ice Dam Water Damage- Manchester, NH

Written by jsolloway on March 2, 2015. Posted in Blog, Water Damage.

Over 60 inches of snowfall during late January and early February had the city of Manchester, New Hampshire (NH) in a bind. Snow piles rose higher and higher. Schools and business struggled to remain open. The harsh winter conditions were wreaking havoc on the entire southern NH region. Worst of all was the rampant occurrences of property damage insurance claims. The leading cause of claims was due to ice dam water damage. Hundreds of claims had been submitted by Manchester residents because of...

Flood Damage Cleanup- Londonderry, NH

Written by jsolloway on February 23, 2015. Posted in Blog, Case Study, Water Damage.

The need for emergency flood damage cleanup was not what one Londonderry, New Hampshire (NH) client was anticipating when he decided to throw a load of laundry in the washing machine. Our client had a second floor laundry room with a washer and dryer. He wanted to surprise his wife by cleaning up the entire home before she got home from work. After starting the laundry he left the house to run a few errands. Upon his return he discovered significant water damage throughout the house. He called...

Black Mold Removal- Raymond, NH

Written by jsolloway on February 9, 2015. Posted in Blog, Case Study, Mold.

Finished basements and water damage are never a good mix. This is especially the case when the water damage goes undetected for over a month. This was the situation with one of our Raymond, New Hampshire (NH) clients. He left the state for a five-week business project. At some point during the course of his travels, the supply line for his refrigerator ice-maker failed. It started to leak causing water damage throughout the finished basement. Without any mitigation effort, the water affected carpets...

How to Prevent Water Damage Caused From Ice Dams

Written by jsolloway on February 7, 2015. Posted in Blog, Storm Damage, Tips and Advice, Water Damage.

This winter’s harsh weather is causing a lot of property damage around New Hampshire (NH) and Massachusetts (MA). Water damage is one of the leading causes of property damage during the winter months. Costly water damage is typically the result of frozen pipes or ice dams. This article focuses on how to prevent water damage caused from ice dams.

How to Prevent Pipes from Freezing: Guest Blog by Eaton & Berube Insurance

Written by jsolloway on January 20, 2015. Posted in Blog, Tips and Advice, Water Damage.

Guest Blog: The following tip is courtesy of our friends at Eaton & Berube Insurance. Winter weather in New Hampshire can cause significant property damage. Freezing temperatures and heavy snowfalls should encourage you to take certain precautions to winter-proof your home. According to the Insurance Institute for Business & Home Safety (IBHS), frozen pipes represent one of the biggest property damage risks associated with dropping temperatures. In fact, a burst pipe can cause...

Fire Damage Repair- Hampton, NH

Written by jsolloway on January 12, 2015. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

Who would have thought that a candle, a cat, and a curtain could do so much damage? The combination of the three did not seem a likely possibility until looking at the situation in hindsight. A major house fire was ultimately the result. A burning candle was knocked over by the house cat. A nearby curtain caught on fire. Half the house was ignited in flames. Smoke billowed from the structure as emergency service personnel battled the raging fire. After what seemed like an eternity, the fire fighters...

Winter Safety Tips to Prevent Water, Fire, and Smoke Damage- New Hampshire (NH)

Written by jsolloway on December 10, 2014. Posted in Blog, Fire, Smoke, & Odor Damage, Storm Damage, Tips and Advice, Water Damage.

Soil-Away founder, Jack Solloway, and director of client services, Josh Solloway, were recently featured guests on the Girard at Large Radio Show in Manchester, NH. The topic on hand was “Home Safety Tips for Winter.” The 20 minute interview highlighted steps that homeowners should take to evade costly property damage due to water, fire, and smoke issues. “The colder winter months are typically when the majority of property damage occurs in New Hampshire,” states Jack. “We want to help people...

Soot and Smoke Odor Removal- Goffstown, NH

Written by jsolloway on December 1, 2014. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

The wood stove was the culprit. More specifically, it was the blocked up venting system leading into the chimney. Just twenty-four hours ago a Goffstown, New Hampshire (NH) family was living their normal life. That all got turned up-side-down when smoke started billowing throughout the house. The wood stove was malfunctioning. What ensued was a mess. A small fire started in the parlor. Thick smoke was everywhere. The fire department responded quickly and put the fire out with ease. Nevertheless,...

What To Do After Water Damage and Flooding

Written by jsolloway on November 28, 2014. Posted in Blog, Tips and Advice, Water Damage.

Water damage has struck your property! What should you do now? There are some simple things you can do to ensure safety and move towards a rapid recovery. Here is a list of recommendations to help bounce back from a water loss. Review the list and identify which are most appropriate for your situation. Do not forget to contact Soil-Away for 24/7 emergency water damage cleanup! 603-641-6555

Sewer Backup Restoration Process Explained

Written by jsolloway on November 24, 2014. Posted in Blog, Tips and Advice, Water Damage.

Extensive sewer damage to a property is a very serious situation. It is an emergency which requires immediate attention from a qualified sewer backup restoration firm. General contractors, handymen, and janitorial companies are not typically the solution. They are not prepared, trained, or equipped to combat the challenges of a sewer damage loss. Sewer backup restoration and cleanup requires expertise that only trained professionals in that specific field should handle.

Duct and Vent Cleaning- Bedford, NH

Written by jsolloway on November 3, 2014. Posted in Blog, Case Study, Duct and Other Cleaning.

Duct and vent cleaning was a part of the discussion amongst board members of a neighborhood association in Bedford, NH. They were assembled for their monthly association meeting. The topic of duct and vent cleaning had never surfaced before. Recent events had pushed it to the top of the priority list. One of their neighbors just had a scare with a dryer fire. The dryer vent had never been cleaned. The built up lint and debris ignited causing a small fire. Within two weeks of the dryer fire, another...

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Jay Korsen

00:51 04 Aug 22

All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away's construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can't sing enough praises for them. Sorry that the picture doesn't do the job justice. Thank you Jack and your team. -Dr. Jay

Asian Breeze

04:28 15 Jul 22

Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.

Breton Langendorfer

21:17 07 Jul 22

Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.

Maureen Cidzik

13:49 15 May 22

Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do - from first call, to estimate, to job completion.

Sarah Grugnale

16:02 14 Jan 22

Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.

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