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Archive for December, 2013

Soil-Away Announces Soft Content Cleaning

Hooksett, NH Soil-Away announced the purchase of the Esporta iS4000 Soft Contents Restoration System.  Soil-Away will now be able to successfully clean, sanitize, and restore items damaged by smoke and soot, category 1, 2 and 3 water, bio waste, and mold.  These items include: shoes, boots, sneakers, purses, stuffed animals, dolls, clothing, bedding, hats, jackets, sports equipment (i.e. hockey, football, lacrosse), and Personal Protective Equipment (i.e. fire department, construction).

Positive Customer Impact

“Simply defined, soft contents would be anything that doesn’t break if you were to turn a house upside down,” said Jack Solloway, founder and COO of  Soil-Away.  “By restoring up to 85% of these items previously considered non-restorable, we will be able to return precious personal items to the homeowner while saving money and time for both policy owners and the insurance companies.”

“This system will help us provide both policy owners and claims adjusters with faster and simpler settlement information,” said Rich Shaw, Director of Operations. “I’m excited about vertically integrating soft contents restoration. It will distinguish Soil-Away from our competition, delight our customers, and do it in an environmentally sustainable way,” said Josh Solloway, Director of Client Services.

This investment is driven by customer feedback and is part of  Soil-Away’s commitment to deliver fully integrated services to its customers.  Founded in 1990 and family owned,  Soil-Away is one of the largest independent cleaning and restoration companies in northern New England.

Esporta Wash Systems

Esporta Wash Systems

 

Water Damage from Ice Dams- Concord, NH

Winter Tip: Ice Dams and Water Damage

Snow is accumulating on your house. Ice is building up on the edge of your roof. Icicles are growing larger and larger. This is just a part of winter in New England, right? While all of us must combat the harsh realities of cold temperatures and freezing precipitation, we should not succumb to the damaging tendencies of ice dams.

Ice dams, if left unattended, can lead to exterior and interior property damage. Roof shingles can peel and wood can rot. This may lead to leaks inside the house. Water pouring into your home in the middle of winter is not a fun situation. There are a couple of things you can to do to help avoid costly water damage from ice dams…

1)                  Minimize snow accumulation on your roof– Following each significant snow fall; carefully remove as much snow as possible. Tools such as a roof rake with extension poles allow you to reach areas from the ground. No climbing on ladders in icy conditions. Roof rakes can be purchased for roughly $50 to $100. Make sure to read and follow all the safety instructions.

2)                  Create channels in ice for water flow- For existing ice dams, you need to create a place for the melting ice to go. One way to do this is to fill a pair of panty hose with calcium chloride ice melt. Carefully position the panty hose perpendicular to the edge of the roof. As the calcium chloride works, it will create a channel for water to flow instead of continuing to compound with the existing dams.

If you have sustained water damage from ice dams at your home, please call Soil-Away. We will identify all affected areas and efficiently dry your property to prevent further damage. We work with all national and local insurance carriers and will assist you through the claims process. We are an IICRC certified firm. Please remember to keep our contact numbers available in the event of a water loss relating to ice dams.

P2030045

 

Client Praises Fire Damage Cleanup Services

A recent kitchen grease fire caused severe soot and smoke damage throughout a Strafford, NH home. The insured submitted a claim through her insurance carrier and Soil-Away was assigned the project. A Soil-Away emergency restoration service team responded immediately to inspect the property. The majority of the structure and contents were damaged by soot or affected by smoke odor. Following Soil-Away’s fire restoration cleanup services the client mailed the following note:

“I cannot say enough about the excellent service that was done on my home. Tom did a great job with his crew and I can’t see a thing they missed. I did inform the insurance company also. They were all polite and all hard workers…” – Francis (Stafford, NH)

Client reference letter for fire damage cleanup

Client reference letter for fire damage cleanup

Soil-Away and the Salvation Army

Last night, with single-digit temperatures, members of the Soil-Away team volunteered to ring the bell for the Salvation Army at the Mall of New Hampshire in Manchester. Set up at the lower Macy’s entrance, Founder- Jack Solloway, Director of Client Services- Joshua Solloway, and Sales Manager- Neil Mishkit encouraged shoppers to show their generosity during the holiday shopping. “It was great to see everyone supporting the Salvation Army,” stated Neil. “While it was very cold, most people did not hesitate to donate.”

The Soil-Away Team has made volunteering for the Salvation Army an annual tradition. “Serving the community is a big part of what we do,” explains Jack. “Year-after-year, ringing the bell is a lot of fun. And obviously it is for a great cause!”

Jack and Neil ringing the bell

Jack and Neil ringing the bell

Water Damage Restoration Company - Concord, NH

Winter Tip: Frozen Pipes, Big Problems

It is winter and the New England weather can be very unforgiving for properties. Bitter cold temperatures and driving snow storms wreak havoc on homes. Frozen pipes cause thousands of dollars in property damage every year. A tiny pipe crack can result in countless gallons of water flowing into your home affecting the structure and contents. This kind of situation can be devastating to a home or property owner. Thankfully, there are a few steps you can take to prepare for, or even help prevent, these occurrences…

–          Pipe inspection (professional recommended)

  • Are pipes properly insulated?
  • Are there any leaks that can be sealed/repaired?
  • Focus on attics and crawlspaces where pipes are most vulnerable
  • Know where your main water shut-off is in case of an emergency

–          Winter game plan

  • Maintain sufficient house temperature
  • Allow for heat to circulated throughout house (don’t block off rooms)
  • Turn off outdoor faucets
  • Have a friend inspect house daily if you are out of town
  • Have pipes professionally winterized if property will be vacant

If you have sustained water damage from a broken or frozen pipe at your home, Soil-Away can help. Our highly trained team of structural drying technicians will mitigate your water loss. We can detect moisture issues on the interior of your home with our array of moisture meters and infrared cameras. Using commercial drying equipment, we will safely and efficiently dry your structure back to pre-loss condition. If you are submitting a claim, we will also work with your insurance company throughout the entire process. Tell them you want Soil-Away! Please remember to keep our office number available in the event of an emergency water loss. 603.641.6555

  • ria
  • pca
  • cri
  • iaq
  • epa
  • iicrc
  • esporta
  • iicr

About Soil-Away

Soil-Away is a full service environmental and emergency restoration services company. We are one of the largest independent cleaning and restoration companies in New England. We work with insurance carriers, property management companies, major corporations, and homeowners in restoring their water, fire, smoke, odor damage to pre-loss condition. We also provide mold removal and prevention solutions, HVAC duct cleaning; furniture, and carpet cleaning.

Soil-Away Fastest Family Owned - 2017

Contact Information

Soil-Away Cleaning and
Restoration Services, LLC

Location
5 Eastpoint Drive
Hooksett, NH 03106

Phone

603-641-6555

Email
info@soilaway.com

After Hour Emergency

603-657-4851

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