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Flood in Basement – Wells, ME

Written by jsolloway on . Posted in , , .

After a large storm late at night, the employees were uneasy when they woke up and found a flood in basement of their hotel in Wells, ME.  Apparently, the storm caused the waves to crash ashore and flood into the five-star hotel that is adjacent to the ocean.  Now furniture, food supplies, office materials, and several other objects are damaged from the intruding water.  The employees feared that the infrastructure of the building may also be damaged, such as the floors and walls becoming warped from the moisture of the flood.

The employees realized that they needed to seek immediate water damage cleanup.  The priority was their customer safety, as they did not want to put them in any danger.  If flood damage is not properly handled, mold can develop and infect those within the hotel.  The employees looked to their manager for guidance, who then looked to the owner of the hotel to seek a water damage cleanup company.

Who to Call for Flood in Basement Cleanup?

There are several companies serving Wells, ME that one could call to take care of a flood within the basement of their hotel.  The one company that stood out as a trustworthy contractor was Soil-Away Cleaning and Restoration.  Soil-Away is a highly reputable New England based water damage restoration company that has offered disaster restoration services since 1990.  The company services commercial and residential clients throughout York County, Maine. 

What makes Soil-Away so special is that they offer multiple services.  Not only will the IICRC trained technicians come out to take care of a flood in your basement, they will also check for mold, offer carpet cleaning, reconstruction services, and deliver fire and soot damage repairs.

The Industry Proven Process for Cleaning a Flood in Basement

Upon arriving, the professionals from Soil-Away followed a specific process to clean up the flood in basement and restore the hotel to its previous pre-water damage state.  The technicians were especially kind and informative to the hotel staff, ensuring them with confidence that the water damage would be cleaned up quickly and efficiently.  The trained professionals followed these specific procedures:

  1. Inspection: The technicians inspect the property to fully evaluate the damage. They utilize specific tools and instruments to measure the moisture content. 
  2. Flood Extraction: Technicians will remove water using high-powered vacuums
  3. Drying and Dehumidification: Technicians will use commercial air movers to dry the room and circulate airflow. Dehumidifiers are used to remove the moisture in the air.
  4. Monitoring: The technicians will monitor and ensure proficiency of the drying effort
  5. Cleaning Process: All objects that can be restored will be sanitized and cleaned.
  6. Restoration: Technicians will look to rebuild and restore any areas that were damaged from the flood. This may include replacing drywall, insulation and carpeting.
  7. Future Prevention: Lastly, the technicians will look to inform the managers how to best prevent future flood damage.

Call Today if You Experience a Flood in Your Basement (1-800-293-6319)

As one can see, the process of cleaning a flood in basement isn’t as easy as one would assume. Doing it yourself is an option, but a challenging one.  There are a lot of procedures involved, and it’s best to find a company that can handle the full cleanup scope.  Soil-Away not only cleaned and restored the hotel in Wells, ME, but they also restored the satisfaction of employees and customers who came to experience the benefits of a five-star hotel along the shore of Wells, ME.  Soil-Away has knowledgeable employees, efficient equipment, and has been caring for New England homes and businesses for over 25 years.  If you face property disaster damage or would simply like more information about Soil-Away Cleaning and Restoration Services, please call 1-800-293-6319.

By A. Phelps

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Jay KorsenJay Korsen
00:51 04 Aug 22
All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away’s construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can’t sing enough praises for them. Sorry that the picture doesn’t do the job justice. Thank you Jack and your team. -Dr. Jay
Asian BreezeAsian Breeze
04:28 15 Jul 22
Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.
Breton LangendorferBreton Langendorfer
21:17 07 Jul 22
Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.
Maureen CidzikMaureen Cidzik
13:49 15 May 22
Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do – from first call, to estimate, to job completion.
Sarah GrugnaleSarah Grugnale
16:02 14 Jan 22
Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.
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