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What to do if Your Basement Floods

Written by Casey Shearns on . Posted in .

Basement flooding is, unfortunately, an incredibly common occurrence in New Hampshire. Whether it is caused by a burst pipe or rainwater, it is something that no one looks forward to finding. When you notice flooding in your basement, you may tend to panic. The most important thing is that you do your best to remain calm and follow these few steps in order to stay safe and save your belongings. 

Proceed with Caution and Prioritize Safety

When your basement is flooded, your immediate reaction may be to run in and gather belongings you want to save. It is imperative that you stop and prioritize safety. Do not going running into the basement without a plan! One of the very first thing you should do when you notice a flooded basement is to consult with an electrician to assess for electrocution hazards. Another safety consideration is the type of water filling your basement. What is the potential contamination level of the water? That will be determined by the source (sewer pipe, clean water line, ground water, etc…). Always proceed with caution. 

Water Removal and Stabilization

Once you are certain that it is safe to enter the basement, it is time to begin the stabilization process. The goal of this is to stop the ongoing damage and reverse the difficult situation. First you must deal with the source of the water. For example, you make need to call in a plumber to fix the pipe or turn of the water supply to the house. Next is focus on extracting the water. Get it pumped out of the basement. After the water is removed, start the dehumidifying process to start removing excess humidity. You’ll also need to address the contents in your basement. Items that have taken on water will likely need to be removed, cleaned and dried. Hopefully most of your items are salvageable. 

Cleaning and Sanitizing the Basement

Basements are damp, dark areas of your home; the perfect situation for mold to grow. You can use soap and warm water to clean your walls thoroughly and set up blowers and dehumidifiers to assist in the drying process. 

If you do notice mold growth it is crucial to take care of it immediately as it can be a threat to your health. If you see mold growing in your flooded basement, make sure to seek professional help like the remediation team at Soil-Away. 

Prevent Future Flooding 

It is important to figure out exactly how and why your basement flooded in the first place to ensure it will not happen again. If it was caused by the weather, make sure to locate where the rain-water was getting into your basement. If it was caused by an appliance leak or burst pipe, it is essential to get them fixed as soon as possible.


Basement floods are no easy task to take on alone. If you have experienced flooding in your basement, make sure to call the professionals at Soil-Away to assist you in flood damage clean-up and restoration! If you notice mold growing after a flood, we have expert mold removal and remediation services to take care of it quickly and efficiently. Give us a call today! We are here 24/7/365. We specialize in insurance claim water damage cleanup.

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Jay KorsenJay Korsen
00:51 04 Aug 22
All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away’s construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can’t sing enough praises for them. Sorry that the picture doesn’t do the job justice. Thank you Jack and your team. -Dr. Jay
Asian BreezeAsian Breeze
04:28 15 Jul 22
Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.
Breton LangendorferBreton Langendorfer
21:17 07 Jul 22
Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.
Maureen CidzikMaureen Cidzik
13:49 15 May 22
Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do – from first call, to estimate, to job completion.
Sarah GrugnaleSarah Grugnale
16:02 14 Jan 22
Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.