Tag: smoke damage

Soil-Away Hosts Soft Contents Restoration Course for Insurance Adjusters- Hooksett, NH

Written by jsolloway on October 30, 2014. Posted in Blog, Company & Industry News, Contents Restoration, Fire, Smoke, & Odor Damage, Water Damage.

Soil-Away recently welcomed nearly 20 property damage insurance claims adjusters to their Hooksett, NH facility for a continuing education (CE) course. The CE course focused on soft contents restoration. Some examples of soft contents are the following: clothing, bedding, footwear, handbags, stuffed animals, leather goods, etc… When these items are damaged by fire, smoke or water they are either replaced or restored in the claims process. Soil-Away’s soft contents restoration course educated...

What is a Furnace Puff Back?

Written by jsolloway on October 30, 2014. Posted in Blog, Contents Restoration, Fire, Smoke, & Odor Damage, Tips and Advice.

What is a puff back? A puff back is a misfire or malfunction of an oil burning furnace. It sends soot throughout a home or business. The phenomenon can happen all at once (suddenly like a car backfiring) or over an extended period of time (a chronic problem that occurs with each system ignition). The property’s air ducting system will act as a conduit to distribute soot into every corner of the house or business. You will find an oily “dust” or soot covering your furniture, flooring, walls, picture...

Smoke and Soot Damage Cleanup – Derry, NH

Written by jsolloway on October 27, 2014. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

The kitchen was still smoldering. Light patches of smoke rose from charred cabinets and appliances. The fire suppression system and Derry Fire Department had just put out a kitchen fire. It was at a local restaurant. Just hours earlier a grease fire had ignited a stovetop pan. It was mishandled and led to it spreading. The whole situation was a blur for the Derry, NH restaurant owner and staff. They needed to regroup and recover. They needed professional smoke and soot damage cleanup immediat...

Fire Damage Prevention and Safety (part 2)

Written by jsolloway on September 29, 2014. Posted in Blog, Fire, Smoke, & Odor Damage, Tips and Advice.

Last month we featured tips 1-5 on how to avoid fire damage and increase safety in your home. The United States has approximately 400,000 house fires every year (NFPA). We see many in Nashua, Salem, and Laconia every year. We do not want you to be a part of that stat. Please read our final five tips on fire damage prevention and safety. If you missed last month’s article click here.

Fire Damage Restoration- Manchester, NH

Written by jsolloway on August 4, 2014. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

A warehouse crew was wrapping up their shift at a 90,000 square-foot, Manchester facility. The crew chief was making his final rounds when he picked up on a haze moving throughout the building. This was followed by the distinct smell of smoke. Quickly, he picked up his pace towards the back of the building. Before he could find the source of the smoke, the fire alarm sounded. Something was terribly wrong. Shortly after evacuating the building a dumpster fire was discovered outside. The dumpster...

Smoke Odor Removal- Manchester, NH

Written by jsolloway on June 30, 2014. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

Selling a home always comes with challenges. Challenges can be multiplied when dealing with issues such as structural failures, out of code utilities, mold, or odor. To some, odor may pale in comparison to the expensive structural repairs or mold remediation. Nevertheless, odor removal can serve as a serious obstacle to overcome during a real estate transaction. Such is the situation in this case study of property sellers needing smoke odor removal from a Manchester home.

Fire Damage Cleanup- Portsmouth, NH

Written by jsolloway on June 16, 2014. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

Twelve years in property management in the Portsmouth area and the director had never seen a disaster like this before. What started as a small kitchen fire resulted in extensive property damage which affected fifteen of his building’s eighteen apartment units with fire, soot, smoke, and water damage. The fire damage cleanup was well underway, but he was still in awe of the magnitude of the undertaking. Carefully walking the hallways with the Soil-Away project manager, they went unit to unit checking...

Soil-Away Adds Revolutionary Contents Restoring Technology

Written by jsolloway on May 29, 2014. Posted in Blog, Company & Industry News, Contents Restoration.

Hooksett, NH – Soil-Away has expanded the company’s contents facility by adding a revolutionary soft contents restoration technology. According to Founder Jack Solloway the patented restoration technology, known as the Esporta Wash System ™, will enable them to restore 85% of damaged contents that are typically deemed irreparable and thrown out.

Smoke Damage Cleanup- Nashua, NH

Written by jsolloway on May 12, 2014. Posted in Blog, Fire, Smoke, & Odor Damage.

A mother is walking back into her house after dropping a letter in the mailbox. She stops and admires the cleanliness of her ceilings, walls, and floors. She takes a deep breath and smells nothing. Why is she so encouraged? Only five days ago her family’s pellet stove malfunctioned causing a small fire in their Nashua home. The fire caused soot damage in the living room, kitchen, bathroom, and two bedrooms. The smoke odor was nauseating and the situation stressful. The family had lived in their...

Caution: “Fire Chasers”

Written by WSI Genesis on January 13, 2014. Posted in Blog, Company & Industry News, Fire, Smoke, & Odor Damage, Tips and Advice, Water Damage.

It is a distasteful practice that is unfortunately common in our industry. Some call it “ambulance chasing” while others may call it “fire chasing.” The essence of the activity is that firms will hunt for property disasters and prey on victims of fires or floods. How is this done? Information about a property fire or disaster is obtained by listening to emergency service (Police/Fire) scanners or through notifications from special smart phone apps. Who does this? Many large (often franchise)...

Soil-Away Announces Soft Content Cleaning

Written by WSI Genesis on December 31, 2013. Posted in Company & Industry News.

Hooksett, NH— Soil-Away announced the purchase of the Esporta iS4000 Soft Contents Restoration System. Soil-Away will now be able to successfully clean, sanitize, and restore items damaged by smoke and soot, category 1, 2 and 3 water, bio waste, and mold. These items include: shoes, boots, sneakers, purses, stuffed animals, dolls, clothing, bedding, hats, jackets, sports equipment (i.e. hockey, football, lacrosse), and Personal Protective Equipment (i.e. fire department, construction). Positive...

Holiday Tip: Extinguishing a Grease Fire

Written by WSI Genesis on October 31, 2013. Posted in Fire, Smoke, & Odor Damage, Tips and Advice.

Can you believe the holidays are here? Tables loaded with food are just around the corner. With that comes a lot of cooking. Home cooked meals bring a lot of joy to a home, but they also can pose serious danger. Every year thousands of damaging fires are started as a result of cooking. One of the most common threats is a grease fire. So how do you deal with a grease fire if it should happen to you? – Never use water on a grease fire – Never carry a flaming pot or...

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Jay Korsen

00:51 04 Aug 22

All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away's construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can't sing enough praises for them. Sorry that the picture doesn't do the job justice. Thank you Jack and your team. -Dr. Jay

Asian Breeze

04:28 15 Jul 22

Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.

Breton Langendorfer

21:17 07 Jul 22

Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.

Maureen Cidzik

13:49 15 May 22

Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do - from first call, to estimate, to job completion.

Sarah Grugnale

16:02 14 Jan 22

Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.

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