Tag: claim

Emergency Water Extraction — Sanford, Maine

Written by jsolloway on June 11, 2019. Posted in Blog, Case Study, Water Damage.

A Sanford, Maine resident appeared to be extremely stressed and worried when they called Soil-Away’s team. She left for a family trip and came home to a devastating discovery—the entire first floor of her home was covered in water. She didn’t know what to do, she hadn’t been in this kind of situation before, and she didn’t know what to expect. She called a few friends to tell them about the state of her home, she even sent pictures to get more feedback on how to approach the situation....

air scrubber cleaning air after puff back

Soot Damage from an Oil Furnace – Merrimack, NH

Written by jsolloway on October 8, 2018. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

A homeowner in Merrimack, NH experienced soot damage from an oil furnace puff back. The homeowner is devastated that soot has been dispersed throughout his home, leaving smoke and black stains that will linger for months and ruin his belongings. The homeowner immediately called Soil-Away Cleaning and Restoration Services, looking for advice on how to clean up the soot damage.

Water Damage Insurance Claim – Manchester, NH

Written by jsolloway on March 19, 2018. Posted in Blog, Case Study, Water Damage.

You’re sitting in your living room, relaxing after a long day at work, when suddenly, you notice a stain on your ceiling. The spot on the ceiling is directly below your upstairs bathroom. Panic sets in. This must be water damage, but where is the water coming from? What’s the extent of the damage? How do you even begin going about fixing the problem? Will I have to submit a water damage insurance claim? The questions are racing through your head.

Fire Restoration Cleaning – Salem, NH

Written by jsolloway on July 4, 2016. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

Fire restoration cleaning companies lined the Salem, New Hampshire (NH) street. These fire chasers were waiting for the Salem Fire Department to leave the scene of a three-alarm fire at a commercial building. Their goal was to take advantage of a disaster. By visiting the scene of a fire, the restoration companies sought to to get hired for the disaster cleanup services. They all fought to aggressively get in front of the business owner first. The business owner was visibly upset about the fire....

How to Deal With an Oil Furnace Puff Back

Written by jsolloway on January 7, 2016. Posted in Blog, Tips and Advice.

Much of the New Hampshire population heats their property with oil. During the cold winter months, heating systems run overtime. This is when homes and businesses are susceptible to oil furnace puff backs. This occurrence contaminates a property with oily soot and smoke. There is a lot that goes into the disaster recovery process. This article helps educate readers on how to deal with an oil furnace puff back in New Hampshire (NH).

Fire Damage Cleaning – Exeter, NH

Written by jsolloway on January 4, 2016. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

It is not a frequent occurrence in New Hampshire, but on occasion a squatter situation can lead to fire damage cleaning needs. This happened at an Exeter property that was foreclosed and vacant. Squatters, who unlawfully occupy an abandoned building, had moved into a once prestigious home. The property was empty for over a year after the owners were foreclosed on. The squatters broke in at some point during its vacancy. Their daily habits, which included illegal drug usage, caused a small fire...

Fire Damage Restoration Service- Nashua, NH

Written by jsolloway on June 29, 2015. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

Have a property disaster? Contact Soil-Away Cleaning & Restoration Services. We are the premier water and fire damage restoration service in the Nashua, New Hampshire (NH) area. Soil-Away is available 24/7 to help you recover from flood and fire damage. We work with all insurance companies and will help you navigate the claim process. Below is a case study of a recent project that we completed in Nashua. A client called needing fire damage restoration services following a cooking incident...

Water Damage Mitigation- Portsmouth, NH

Written by jsolloway on June 1, 2015. Posted in Blog, Case Study, Water Damage.

Working with a professional water damage mitigation and restoration company can prove to be invaluable. It can save you time and money in the event of a flood or water damage situation. It can also minimize risk of other hazards such as mold. Unfortunately, when it comes to water damage in the home, many people feel they can take on the task themselves. A do-it-yourself attitude is a great asset, but it can sometimes work against you. This was the case with one Portsmouth, New Hampshire (NH) couple...

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Jay Korsen

00:51 04 Aug 22

All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away's construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can't sing enough praises for them. Sorry that the picture doesn't do the job justice. Thank you Jack and your team. -Dr. Jay

Asian Breeze

04:28 15 Jul 22

Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.

Breton Langendorfer

21:17 07 Jul 22

Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.

Maureen Cidzik

13:49 15 May 22

Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do - from first call, to estimate, to job completion.

Sarah Grugnale

16:02 14 Jan 22

Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.

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