Have a property disaster? Contact Soil-Away Cleaning & Restoration Services. We are the premier water and fire damage restoration service in the Nashua, New Hampshire (NH) area. Soil-Away is available 24/7 to help you recover from flood and fire damage. We work with all insurance companies and will help you navigate the claim process. Below is a case study of a recent project that we completed in Nashua. A client called needing fire damage restoration services following a cooking incident at their two-family home.
It was a summer holiday weekend. The Soil-Away 24/7 emergency line rang. On the other end of the phone was a distressed homeowner. They explained the scenario. The top apartment of their two-family home had a cooking fire. They needed a fire damage restoration service to help immediately. Soil-Away fire damage cleanup crews were assembled in Hooksett and dispatched to Nashua. The house had sustained severe fire and water damage. Smoke and soot covered the entire upstairs apartment. The bottom floors had water damage from the fire department. It was time to get to work.
The fire damage restoration services needed on this Nashua property were complex. Since it was a multifamily home, each unit needed to be addressed separately. Temporary living arrangements had to be made for the occupants. No one could be living in the house while fire and water cleanup was going on. After everyone moved out, Soil-Away had to pack-out the apartments. This involved moving out all the remaining contents from each unit. Destroyed articles were inventoried and disposed of. Salvageable contents were boxed and brought to Soil-Away’s content cleaning facility in Hooksett.
Now that the Nashua property was empty the fire damage restoration service crews could focus on the structure. The water damage was addressed first to avoid mold in the future. Both units sustained water damage from the fire fighters extinguishing the flames. The second floor kitchen was entirely gutted. The first floor ceiling was completely removed. Other various areas of carpets and walls were also removed. They were too badly damaged in the fire to be saved. After the controlled demolition in each unit the crews worked at cleaning and drying both units. Everything on the second floor was treated and deodorized for smoke damage. After a week’s worth of water and fire damage restoration services which included pack-out, demolition, cleaning and drying the home was ready to be turned over for rebuild.
While the rebuild services took place, Soil-Away’s content cleaning division worked on cleaning the salvageable belongings of the tenants. Fortunately both tenants had renter’s insurance so the damages to their possessions were covered. Their insurance company paid to replace the lost items. All the fire damage restoration services to their belongings were covered as well. This included the cleaning and storage costs incurred in the claim. Soil-Away worked with each tenant to help process the insurance claim.
The need for fire damage restoration services can be stressful. Landlords and property owners in the Nashua area should make an effort to build a relationship with a fire damage restoration company prior to anything happening. Knowing who to trust during a property disaster emergency can make all the difference in the world. Contact Soil-Away today to learn more about our emergency water and fire damage restoration services.