A Sanford, Maine resident appeared to be extremely stressed and worried when they called Soil-Away’s team. She left for a family trip and came home to a devastating discovery—the entire first floor of her home was covered in water. She didn’t know what to do, she hadn’t been in this kind of situation before, and she didn’t know what to expect. She called a few friends to tell them about the state of her home, she even sent pictures to get more feedback on how to approach the situation. After talking with her friends, one of them suggested that she call Soil-Away for emergency water extraction services. The friend stated, “the company’s professional attitude and attention-to-detail will make this horrible experience a lot easier for you.”
Due to the level of water damage, the home had to undergo a series of repairs to get the residence back to normal. The cause of the water loss was a broken pipe under the kitchen sink, and without maintenance, the broken pipe was left to cause a considerable amount of damage. For the first stage in the emergency water extraction process, the team used their high-powered truck mounted vacuums to remove all of the excess water from the floors. Next, the heavily damaged carpeting was completely removed and direct drying technology was used to extract excess moisture from the subfloors underneath. The team then used moisture meters to ensure that the structure was completely dry before applying the antimicrobial solution. This solution is used as a second layer of defense against potential pesky mold growth.
Because the home was left wet for a lengthy period of time, the areas that were showing signs of mold growth had to be addressed before the team could leave the site. To treat the mold growth, the affected areas were first blocked from entry and access, and the air conditioning system was completely shut down before the treatment process began. Failing to shut down the air conditioning system would’ve further expose the rest of the home to microscopic mold spores being circulated via the HVAC system. Because mold growth was found on the walls, the entire section of the wall had to be cut out and removed. After the drywall was removed, the infrastructure underneath was treated with a anti-microbial cleaner to prevent any further growth from occurring. Once the emergency water extraction and mold removal services were complete, the home was restored back to pre-existing conditions.
Soil-Away has happily serviced the New England area for over 25 years. The company specializes in commercial and residential property restoration after a flood, fire, or mold infestation. Their drive for excellence and customer satisfaction has led them to become a premier restoration contractor in the region — this area includes York County, Maine. Soil-Away remains a BBB accredited business, and their IICRC and Esporta certified team is not only equipped to repair your home or office but also your soft contents as well!
If you are in need of emergency water extraction, don’t hesitate to call Soil Away’s disaster restoration team at 1-800-293-6319. You’ll be glad that you did!