FAQ's
  • Who gets to choose the company to provide service at my property?
    You do! If you are submitting an insurance claim, you are the customer of the insurance company. Some insurance companies may push you towards a certain contractor, but you ultimately have the choice. Why not choose someone you can trust? Soil-Away! Many insurance companies will direct you towards large franchises with national contracts. These large franchises often experience high employee turn-over and have insufficient training. Eliminate that head-ache. Call Soil-Away.
  • What makes a great water restoration company?
    Like any great company, it starts with people. Our team is highly trained, experienced, and well equipped to perform. More importantly, WE CARE ABOUT YOU! Yes, Soil-Away is a business, but we are an organization build upon helping people. We understand the trauma and inconvenience of a water loss to your property. Our team works with a sense of urgency to educate, assist, and serve you through the entire process.
  • Does Soil-Away work with insurance companies?
    Soil-Away works with insurance companies on a daily basis. We understand the standards, documentation, and communication requirements of the insurance industry. Our extensive documentation includes digital and infrared pictures, moisture reports, and activity based billing. We are committed to transparency and a "no surprises" experience. Client satisfaction is our priority and we will help you work with the insurance company while restoring your property.
  • How can I get my property put back together after a water loss?
    We have a rebuild division that will restore your property to pre-loss condition. Unlike most contractors, Soil-Away provides complete "start to finish" solutions when it comes to water losses. This makes the entire process easier for you. You are dealing with one vendor and are not left with the responsibility of coordinating multiple contractors.
  • Can Soil-Away find hidden water?
    Soil-Away has the right technology, equipment, and training to find and mitigate hidden water efficiently and effectively. When hidden water exists there is potential for rot, microbial growth, insects, and further damage to your property. Our quick response and structural drying methods will eliminate these potential issues.
  • What is Soil-Away's emergency response area?
    All of New Hampshire and Northern Massachusetts.
  • When is Soil-Away available?
    We are ready to serve you 24/7/365.
  • How do I get in contact with Soil-Away in the event of a water loss?
    Office hours call 603.641.6555 or 800.293.6319- Monday through Friday, 7:30am to 5:00pm. Our after-hours emergency number is 603.231.3653.
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Water Restoration

Water Restoration

Experiencing a water loss at your home or business is a very serious problem with potential long term impact. At that time, you need someone with deep experience, a sense of urgency, and the equipment, technology and expertise to remediate the problem quickly and completely.

Over the years, Soil-Away has remediated literally thousands of water losses, we are aware of what is at stake: your property and possessions. We work with your insurance company via daily updates, detailed documentation (digital and infrared images, moisture readings and activity based line item estimates etc.). Soil-Away's Emergency Service is available 24 hours a day, 365 days a year to respond to your needs:



Water Restoration
  • Flooded basements
  • Broken or leaking pipes
  • Rain and river water
  • Hidden water problems
  • Ice dam and leaking roofs
  • Structure dry-outs
  • Sewage back-ups

Soil-Away uses specially developed techniques and Master Certified Technicians trained by the IICRC and RIA to fully restore your home to a safe and healthy place.

Restoration Specialists
Infrared image of a wet wall
Soil-Away is a fully certified firm and continually educates its restoration specialists . We work with all insurance companies and are insured and bonded serving New Hampshire and Massachusetts.


24/7 Emergency Services: 603.641.6555 or after hours service 603.231.3653.