Residents of Concord, New Hampshire (NH) trust Soil-Away for restoring their property after a disaster. Whether it be a fire or a flood, Soil-Away is there 24/7 to respond to your emergency restoration needs. Clients call after a broken pipe, roof leak, hot water tank failure or heavy rains to clean up water damage in their home or business. Calls also come in for soot damage cleanup services following a fire or oil furnace puff back. This case study of a Concord, NH church is an example of a soot damage cleanup project completed by Soil-Away.
A Concord church had an aging oil furnace. The church leadership and congregation were hoping to limp the furnace through just one more winter. Unfortunately an unforeseen cold snap made the decision for them. Three unseasonably cold early-October nights caused the furnace to kick on. It started to operate before its seasonal maintenance and cleaning. The result was a furnace malfunction causing a puff back.
Soot spewed throughout the church. The sanctuary, classrooms and offices all sustained soot damage. The church leadership was stunned and did not know how to deal with the mess. Fortunately one of the members of the congregation had worked with Soil-Away in the past for a fire damage restoration project. The pastor called Soil-Away immediately to schedule soot damage cleanup services.
A Soil-Away project manager met with the pastor the very same day to put together a game plan for the soot damage cleanup project. The plan was simple: work in the high priority areas first and go from there. They needed their sanctuary to have their Sunday services. It was already Wednesday so everyone had to move efficiently.
Soil-Away assigned three property damage restoration crews to the church. They were to work Thursday, Friday and even Saturday if necessary to get the sanctuary clean and ready for Sunday. Using special soot damage cleanup sponges and HEPA vacuums the restoration crews went to work. Ceilings and walls were cleaned and deodorized. Windows and pews were washed down. Carpets were steam cleaned. Slowly but surely soot damage was disappearing. The entire sanctuary was completed by Friday night. The church could hold their normal Sunday routine without any disruption from the puff back.
One unique challenge this project posed was that of the choir robes. Over forty choir robes were housed in a closet adjacent to the sanctuary. They also sustained heavy soot damage. The choir director thought each robe would need to be replaced. Soil-Away had a solution in their Esporta Wash System. Restoring soft-good items and textiles such as clothing, bedding and bags are not an issue for Soil-Away. The soft contents cleaning division was able to save all the choir robes by successfully removing all the soot damage.
For premier flood, fire and soot damage cleanup services, call the restoration experts at Soil-Away – 603-641-6555. Soil-Away serves the greater Manchester, Concord, Nashua, Portsmouth and Laconia regions. The company is IICRC master-certified, fully insured/bonded and been in business for nearly 30 years. If you prefer working with a family owned and operated business that will get the job done right, call Soil-Away today!