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sewer damage cleanup Exeter NH

Sewer Damage Cleanup – Exeter, NH

Written by jsolloway on . Posted in Blog, Water Damage.

Sewer damage at an apartment complex in Exeter, NH left several residents troubled when they saw dirty water push up through the pipes into their living spaces.  Several residents complained when they were unable to use clean water and everyday appliances.  Worried about their health and living spaces, the residents called the apartment manager and demanded that there be a sewer damage cleanup.

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How Do I Clean Up Mold

How Do I Clean Up Mold?

Written by jsolloway on . Posted in Blog, Mold.

Borax, a white powder that can be found in with laundry detergent is a good option for DIY mold removal.  Mix the borax powder with one gallon of hot water.  You can then apply the mixture to the area, scrubbing until the mold disappears.  The borax does not need to be rinsed off, as the residual will act as a deterrent to keep the mold from reappearing.  Other substances that can treat mold include baking soda, vinegar and hydrogen peroxide. Make sure areas are properly dried so that residual moisture isn’t left to assist with more microbial growth.

Identifying the Mold

As a homeowner, at some point you will probably have to deal with mold, which typically thrives in warm high-moisture areas such as the bathroom, basement or attic.  Once mold growth has begun in an area, it can grow exponentially so it is important to address the problem immediately.  Mold that has accumulated into big colonies can be harmful to the health of anyone living in the home. 

Properly identifying mold should be done by a professional. Industry experts, such as industrial hygienist, are trained in proper mold testing techniques. They can take both air and surface samples and send them to a lab for results. A report will then be generated to list out the volume and types of mold present. Depending on the testing results, professional mold remediation may be necessary.  Some types of mold are toxic and should be removed by a professional mold remediation team such as Soil-Away.

Wear Protective Gear and Secure the Surrounding Area

Cleaning mold can be tricky business, as the spores can travel through the air contaminating other areas.  The mold spores can also adhere to clothing and other areas, unseen to the naked eye.  Wearing the appropriate clothing and gear (personal protective equipment) can help to prevent this spread, while also protecting you from any harmful effects that can be caused by the mold.  Wear gloves, goggles, respiratory protection and loose clothing during the removal process and be sure to discard or immediately wash these items after.

Containing the workspace is also critical to a successful mold cleanup project. Cross contamination is a big threat during this process. Properly isolating the workspace and using HEPA filtration will drastically manage mold spores migrating to unwanted areas of the property.

By addressing a mold situation immediately, you can ensure that your family and your home are protected.  If you suspect that toxic mold is in your home, you should seek the help of a mold remediation professional.  

Soil-Away is experienced at helping homeowners remove mold from their home safely and effectively.  Contact Soil-Away at 603-641-6555.

Winter Storm

Post-Winter Property Inspection Checklist

Written by jsolloway on . Posted in Blog, Newsletter.

With the snow and freezing temperatures behind us, it is time to assess any damage that your home and property may have incurred over the winter months.  The following is a spring checklist to inspect your home or business to determine if there is any damage that needs to be addressed.

Gutters.  Snow and ice can damage gutters, preventing water from running through properly.  This damage can cause the springtime rainwater to build-up around the building, leading to flooding indoors.

Roof.  It is important to inspect the roof for any damaged, missing or lifted shingles.  Addressing these problems now can head off any problems that a leaky roof can cause inside the property, including flooding and mold.

Attic.  As the weather warms, check the attic for any signs of mold or mildew forming.  These areas can have a high humidity level, making these optimal conditions for this growth.

Vinyl siding.  Just like roof shingles, a loose piece of siding can lead to big problems during the winter.  Take the warmer weather as an opportunity to inspect the exterior of the building, checking for loose or missing siding.

Pipes.  Frozen pipes can be a big problem during the winter, but very small cracks and leaks may go unnoticed.  Doing a visual inspection of the home’s pipes, checking for any leaks can prevent this from becoming an even bigger problem. This is especially important with your exterior water spigots. When you turn them on for the first time in the spring, make sure to monitor for flooding in your basement.

Basement.  During the winter months, humidity levels are typically lower.  Springtime not only brings warmer weather but also increased humidity.  The basement can quickly become a breeding ground for mold as a result.  Check humidity levels and set up a dehumidifier to regulate this.

Boiler and Furnace.  Spring is a good time to visually inspect the boiler and furnace, checking for any leaks around the area that may indicate that the unit needs to be serviced.

Walkways and steps.  The winter months may cause cracks or damage to the property’s walkways and steps that should be corrected.  Be sure to also make sure that any outdoor railings remain secure and stable.

Foundation.  A quick visual inspection of the foundation of the home now that all of the snow has melted will show any cracks in the foundation that need to be filled.  If left unattended, moisture can leak into the home through these cracks.

Yard.  As the snow melts and the spring rains arrive, check the yard for any standing water.  This could indicate that you have drainage problems that need to be addressed, particularly if the standing water is close to the building.

Taking the time now to visually inspect the property will ensure that any winter damage is addressed before it can become a problem.  If you do have flooding, mold or other damage in the home, Soil-Away has teams on call 24/7 to help.  Contact Soil-Away at 603-641-6555.

sewer damage restoration - londonderry nh

Sewer Damage Restoration — Londonderry, NH

Written by jsolloway on . Posted in Blog, Water Damage.

A Londonderry mom was distraught to wake up and find contaminated black water in her home. Her sewage line broke, and she knew that her family was in immediate danger. She quickly evacuated her family to a safe location until the damage was repaired. After researching a few restoration companies in the area, she hired Soil-Away Cleaning and Restoration Services. She gave them a call and scheduled a time for an emergency sewer damage restoration cleanup. The crew quickly arrived on the scene in their special PPE suits and inspected the property for damage. They were kind, reassuring, and thorough, and they left the home owner with a comprehensive remediation plan so that the family was aware of the cleanup process beforehand.

Sewer Damage Restoration Services

Unlike the restoration of category one and two water loss, category three water loss is filled with harmful contaminants that could pose a threat to your health. Because of the level of risk, a higher level of precaution should be taken during the remediation process. The cleaning crew will arrive on the scene in special PPE gear, gloves, and masks to protect themselves from the pollutants in the water. Once all excess water is removed the sanitization, drying and remediation process can begin.

Unfortunately, during a major category three water loss, all affected porous and semi-porous material must be properly disposed of to prevent cross contamination from occurring. Carpet, drywall, insulation, and hardwood floors will be completely removed and discarded along with any porous items. The non-contaminated areas of the building will also be separated from the areas that have been impacted by the contaminated water and the drying process will take place. Once the previously wet areas have been sanitized and completely dried, the damaged structure materials can be replaced.  After every step has taken place, and the moisture meter readings are consistently reading within a safe range, the property would have undergone a successful sewer damage restoration cleanup.

Black Water Damage in Londonderry

Don’t let black water dampen your life! It’s dangerous and can pose a health risk to those you love. You do not want to try and clean it up yourself. Be smart. Call a professional for help. There are many professionals who are trained to handle dangerous situations like sewer damage restoration, fire damage cleanup, and mold removal, but why not choose a company that cares.

Soil Away is a family-owned and operated business that has worked hard to service the New England community for over 30 years. Their amazing customer service and positive attitude has helped turn a disastrous situation for their customers into a rewarding experience. Sewer damage cleanup is a big job, but you can leave it in the hands of qualified experts.

Soil-Away is there to turn your disaster situation around for you by delivering a clean, safe home! From sewer damage restoration to mold, smoke, or fire damage, the Soil-Away crew handles it all! The IICRC and Esporta-certified team is there to clean and restore your property damage as well as your soft contents/textiles. Don’t hesitate! Call the experts in sewer damage restoration at (603) 641-6555.  

repairing fire damage - bedford NH

It’s Important to Have Awareness While Repairing Fire Damage – Bedford, NH

Written by jsolloway on . Posted in Blog, Chimney soot and fires, Fire, Smoke, & Odor Damage.

Repairing fire damage is not an easy task.  Think about the theater in Bedford, NH.  Fire trucks came to put out the fire.  After the firefighters put out the fire, the theater needed repairs for the structural damage to the building, as well as soft contents restoration for all the costumes and props that were covered in soot and smoke.  On top of this, the theater needed air duct cleaning because of soot and smoke making its way into the HVAC units, and during the extinguishing of the fire, areas now experienced water damage due to exposure from the fire hoses.

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Water Damage Restoration from Frozen Pipe Burst - Concord, NH

Water Extraction After a Flood

Written by jsolloway on . Posted in Blog, Water Damage.

After a flood it is critical that you remove any standing water as quickly as possible to prevent additional damage and mold growth.  When time is of the essence, a professional restoration team can bring in industrial equipment to remove any standing water.  Industrial dehumidifiers can dry out the area further, eliminating underlying moisture that can create a breeding ground for mold.

Remove Standing Water Quickly

Any standing water should be immediately removed after a flood.  This may involve employing a shop-vac or a pump to suck up the water.  You can also do this with old-fashioned buckets, but this is not as effective or expeditious.  To effectively remove all of the water, the furniture and other items need to be removed from the area.  Items that have come into contact with the water will need to be set out to dry or thrown away.  In many cases, the flooring will also need to be taken up, particularly in the case of carpeting, in order to remove all of the excess moisture and allow the room to dry out.

Drying Out the Area

Once the standing water has been removed, the moisture levels will still be extremely high.  Flooring, drywall and even woodwork can quickly absorb moisture after a flood.  These high humidity levels can lead to big problems with mold growth.  It is important to dry the area as efficiently as possible.  For this step, ventilation is key.  Open any doors and windows to allow the air to circulate.  Dehumidifiers can go a long way to speeding up the process, particularly industrial sized units that are best suited for a flooded area.

Any time there is excessive water in your home or business, you need to act quickly to remove the standing water and get moisture levels back under control.  A professional restoration team like Soil-Away can make sure this is done quickly and efficiently, minimizing any further water damage that could result.

If a flood has affected your home or business, contact Soil-Away at 603-641-6555.

The Coronavirus (COVID-19) Outbreak

Written by jsolloway on . Posted in Blog, Newsletter, Tips and Advice.

March 3, 2020

Dear Value Soil-Away Client,

Thank you for trusting Soil-Away Cleaning & Restoration Services, LLC as your disaster restoration contractor. We are taking a moment to contact you in response to the coronavirus (COVID-19) outbreak. Our office has received several inquiries from clients about potential solutions and/or proactive measures to assist in mitigating the threat.

As it stands now, we do offer a spray sanitization service as a proactive plan to reduce the risk of viral/bacterial transfer among building occupants. Soil-Away is the exclusive SanitizeIt™ certified operator of New Hampshire and Massachusetts. The process utilizes an electrostatic sprayer or ULV fogger to treat spaces with Aseptic Plus™, a proven and safe product when it comes to combating bacteria and viruses. See the attached pages to learn more about the product.

Please know that we are working with multiple local and national organizations to stay up to date with latest information on the coronavirus so that we can best serve you. We hope that this outbreak passes quickly and does not affect your facility but know that we will be there if needed. Below is our contact information if you should need more information regarding our spray sanitization services or have disaster restoration needs.

Thank you!
Team Soil-Away

emergency water damage mitigation derry nh

Emergency Water Damage Mitigation – Derry, NH

Written by jsolloway on . Posted in Blog, Water Damage.

Ahh – spring weather in Derry NH; it can please us and surprise us all in one season. It teases and tantalizes us with its warm weather and soft breezes. But in the blink of an eye, it can change to drastic disastrous weather. Before you know it’s bringing down torrential rains, floods and terrible storms; leaving your home under water. Now you need emergency water damage mitigation services for your Derry, NH home. Time to turn to Soil-Away to cleanup the mess.

Common sources of flood damage

While storms do their part in leaving your home waterlogged, they aren’t the only way water damage can make its way into your home. Water damage can also come by way of burst pipes, clogged gutters, disconnected hoses and leaky roofs. There are many more ways water can be a thorn in your side. Whatever the case may be, your home is now in need of help. While natural disasters cannot be helped, there are some ways to control and prevent water damage. The more proactive you are to prevent water damage, the less likely you end up needing emergency water damage mitigation services.

Ways to help prevent water damage to your property

Strange word –mitigation. It’s not very commonly used. The dictionary defines mitigation as the action of reducing the severity seriousness, or painfulness of something. It’s to alleviate or prevent an occurrence. In this case it would be of flooding or water damage. Here are a few preventive methods:

  • Clean gutters and downspouts at least twice a year. If left unattended, backed up water could overflow and damage the foundation of your home.
  • Maintain your appliances. Check for leaks and detachments in your refrigerator, washing machine, and dishwasher.
  • Old or leaky washing machine hoses are one of the most frequent causes of water loss. Replace them regularly
  • Install water detectors. These devices alert you to leaks, detecting slow leaks that are normally overlooked.
  • Use rain barrels to collect rain water that could pool around your foundation and seep into your basement
  • Know where the main water valve is and be sure to turn it off before leaving for an extended period of time (Unless your home is heated by water/baseboard heaters, you don’t want the pipes to freeze).

Following these tips can be very helpful in preventing water damage to your home. Keeping up the maintenance of your appliances is crucial. Homeowner’s insurance does not typically cover damage that results from lack of maintenance.

When you need emergency water damage mitigation services

While there are preventive methods to ensure your home is safe from flooding; things can always go wrong. Anything from clogged pipes due to tree roots, to natural disasters, can occur unexpectedly. This is why you need to know who to call for help. Soil-Away Cleaning and Restoration is a highly respected group of professionals. They are IICRC certified and have over 30 years of experience working in the restoration field. They are friendly, fast, and have the equipment and know-how to get you up and running after water damage. Using their high-tech equipment, they can detect how much water to remove. They remove the water and they also check for the possibility of mold growth. After dealing with water damage, the last thing you want to deal with is mold. Get the emergency water damage mitigation professionals. Call Soil-Away at 1-800-293-6319.

Written by E. Aceves

How can I repair my home after a fire NEW HAMPSHIRE

How Can I Repair My House After a Fire?

Written by jsolloway on . Posted in Blog, Fire, Smoke, & Odor Damage.

If you have recently experienced major damage after a house fire, you may be asking yourself, “How Can I Repair My House After a Fire.” Fire damage like many other disasters can be overwhelming to handle, and if the cleanup isn’t done properly, it can lead to additional repair costs in the future. To avoid additional damages, it’s best to call a team of fire damage restoration experts to handle the repairs. Soil-Away Cleaning and Restoration is available 24/7 at 603-641-6555.

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