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Water Damage Restoration Company – Auburn, NH

Written by jsolloway on . Posted in , , .

The need for a water damage restoration company in Auburn, New Hampshire (NH) can be the result of something simple or catastrophic. An example of something simple could be a sink overflow or hot water tank failure. A catastrophic event could be a ground water flood from a river or a septic system backup. Regardless of the source, it is important for Auburn residents to commission the assistance of a professional water damage mitigation firm. Professionals will be able to fully assess the situation, develop a mitigation plan and carry out the necessary steps to get you the best results. Here is a brief case study outlining the importance of hiring a qualified water damage restoration company.

Needing a Water Damage Restoration Company

Hiring a water damage restoration company is never a planned event. This water loss, as so many do, begins with a family returning from work and school for the day. The first couple of steps by the wife and kids resulted in splish-splash across the wooden kitchen floor. Something was not right. Panicked, they frantically started to investigate. The dishwasher seemed to be the source of the flooded kitchen. Come to find out a pipe had broken. The husband started the dishwasher right before he left for work. The pipe broke sometime after that and was spewing water into their kitchen all day.

DIY Flood Cleanup

The husband rushed home from work to help the water damage cleanup effort. The wife worked to empty the lower kitchen cabinets. The daughter mopped up water from the kitchen floor while the son was using the wet-vacuum in the basement below. The husband picked up some rental air movers and a dehumidifier from the local home improvement box store. They cleaned and dried the flooded kitchen and basement as best they could. They thought they could avoid the need for a professional water damage restoration company.
The visible water damage was dried the next morning. The family was feeling a lot better about the situation. They returned the rented drying equipment the next day. The flooded kitchen seemed to be a minor detour in their schedule. Their hustle and teamwork had saved the day. The Auburn family could go back to their daily routine. The flood damage was now behind them.
Unfortunately the water damage was not fully mitigated. This was evident a couple days later. The wood floors in the kitchen started to cup. In addition, a musty odor started to permeate the kitchen and basement. At this point the husband and wife had to make a decision. The need for a professional water damage restoration company was inevitable. They called Soil-Away Cleaning and Restoration in nearby Hooksett, NH to evaluate the situation.

Hiring a Professional Water Damage Restoration Company

A Soil-Away estimator arrived the next morning as requested by the family. The estimator did a thorough investigation of the previously flooded areas. Using moisture meters and thermal imaging cameras, the estimator was able to identify several pockets of elevated moisture. The wood floors and sub floor were not fully dry. That is the reason for the wood cupping. In addition, the estimator found saturated drywall behind the lower cabinets. Trapped water was likely leading to the musty odor. Both issues need the attention of an expert water damage restoration company. The Auburn, NH hired Soil-Away on the spot to save their kitchen from the lingering water damage. Soil-Away did just that.

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Jay KorsenJay Korsen
00:51 04 Aug 22
All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away’s construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can’t sing enough praises for them. Sorry that the picture doesn’t do the job justice. Thank you Jack and your team. -Dr. Jay
Asian BreezeAsian Breeze
04:28 15 Jul 22
Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.
Breton LangendorferBreton Langendorfer
21:17 07 Jul 22
Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.
Maureen CidzikMaureen Cidzik
13:49 15 May 22
Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do – from first call, to estimate, to job completion.
Sarah GrugnaleSarah Grugnale
16:02 14 Jan 22
Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.