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Water Damage Cleanup – Salem, New Hampshire

Written by jsolloway on . Posted in , .

“Help! I need water damage cleanup immediately!” This is what a Salem, New Hampshire woman yelled to her friend over the phone. She knew that her friend would know exactly what to do. She suffered a water loss recently and recovered quickly with a positive attitude about her experience, so she called to get a referral from someone she trusted.

After hearing the details about the situation, her friend recommended Soil-Away Cleaning and Restoration Services for help. The homeowner was nervous about calling for help. She dreaded the cost of repairs and contemplated restoring the home herself. But a little reassurance and education from her friend changed her outlook.

After the crew arrived on the scene, they worked to identify the source of the water loss and category of water damage. In this case, the damage was a simple category 1 (clean water) loss. The toilet supply line busted causing gallons of water to flood the entire bathroom and hallway of the single story dwelling. For the water damage cleanup process, the team worked to carefully detach baseboard and carpet before drying the hardwood floor underneath. To treat the damaged wood flooring, the crew used air movers and dehumidifiers to drive the moisture out of the material. Lastly, the floors were treated with an antimicrobial solution to reduce the occurrence of potential mold growth.

Water Damage Cleanup Process

A water damage cleanup process will not be the same for everyone. Some property owners need extensive restoration while others do not. Also, the category of water, which refers to the level of contamination, will determine what the cleanup process will look like.

There are three known categories of water losses, and the source of the water loss determines the category. Category 1 is clean water or water from a sink/faucet, hot water tanks, and supply lines. Category 2 can be described as contaminated water. This can come from fish tanks and washing machines. Category 3 water loss is dangerous and can pose harm to residents and unprotected individuals. This is described as black sewage contaminated water. The remediation of category 3 damage requires a special level of remediation and protection. Special PPE suits should be worn to protect against harmful pathogens, and unlike the other two categories, the use of dehumidifiers and fans can cause airborne toxins to cross-contaminate the property.

Water Damage Specialist in Salem, New Hampshire

Soil-Away Cleaning and Restoration Services is an experienced service provider that has helped New Hampshire residents fight major water losses for 30 years. Their in-depth knowledge of restoration and water damage cleanup has helped the community after major tragedies from water and mold to fire and smoke damage. The IICRC-certified team of experts is there to help you. Water damage cleanup is no match for the team of professionals. The restoration crew is not only equipped to handle any category of water loss, but they are at standby to help transform your damaged personal heirlooms and materials into clean and sanitized momentos and personal treasures. If you have soft materials or textiles that have been harmed during a disaster, the Esporta-certified crew is equipped to cleanup and restore the damage. Don’t hesitate to call Soil-Away for emergency water damage cleanup at 603-641-6555. You’ll be glad that you did!

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Jay KorsenJay Korsen
00:51 04 Aug 22
All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away’s construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can’t sing enough praises for them. Sorry that the picture doesn’t do the job justice. Thank you Jack and your team. -Dr. Jay
Asian BreezeAsian Breeze
04:28 15 Jul 22
Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.
Breton LangendorferBreton Langendorfer
21:17 07 Jul 22
Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.
Maureen CidzikMaureen Cidzik
13:49 15 May 22
Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do – from first call, to estimate, to job completion.
Sarah GrugnaleSarah Grugnale
16:02 14 Jan 22
Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.
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