The property management company was all ready for mold removal service at one of their Concord, New Hampshire (NH) properties. The three-family home had significant attic mold. The management company had temporarily moved the tenants into a nearby hotel while the services were performed. There was only one problem. The franchise hired to perform the mold remediation called the day of the service and cancelled. This was a large job; A job in which three families and the property management company were relying on getting done quickly. There was no “plan B” for this situation. How would the property management company find another mold removal service on such short notice?