Residents of Nashua, Merrimack, and Amherst New Hampshire (NH) rely on Soil-Away for fast and efficient smoke damage removal services. Soil-Away is available 24/7 to service flood and fire damage emergencies. The company is IICRC Master-Certified and is NH’s premier cleaning and restoration firm. Below is a brief case study on how Soil-Away recently performed smoke damage removal services in Merrimack, NH for a family that sustained a cooking fire.
A stovetop cooking fire resulted in significant smoke filling a Merrimack, New Hampshire (NH) home. Fortunately everyone in the home was safe. No personal injuries were suffered. The property however reeked of smoke odor. The family was hesitant to submit an insurance claim or call in a smoke damage removal company. They pushed off the problem while trying to convince themselves that the odor was going away. Opening windows to exhaust the home did not make much of a difference. After a week of battling the smoke odor in their home, they decided to do something about it.
The family found the contact information for Soil-Away by performing an online search for “fire and smoke damage removal companies in Merrimack, NH.” After a friendly conversation with the Soil-Away office an appointment was scheduled the same day to review the smoke odor damages. A certified, fire-damage specialist walked through the smoke damaged home with the homeowners.
The smoke from the kitchen fire had reached nearly every corner of the 2,300 square foot colonial property. The entire Merrimack structure needed to be cleaned and deodorized. All the contents in the home needed the same treatment. Soil-Away would guarantee the results of their smoke damage removal process. The homeowners knew they needed professional fire and smoke restoration. It was time to authorize the work. They could not live with the pungent smoke odor anymore.
The homeowners were initially nervous about submitting an insurance claim for the smoke damage removal services. They had never submitted a claim before. They were stressed about dealing with the insurance company in general. Soil-Away took the entire burden off of their shoulder. The certified, fire-damage specialists from Soil-Away walked the homeowners through the entire process. It was just a matter of being educated on the claim procedure. Soil-Away documented everything for the insurance company. They even made an additional appointment to walk through with the insurance adjuster. These efforts made the Merrimack homeowners feel at peace about the entire fire damage claim.
The smoke damage removal services took approximately one week. The entire home was cleaned from top to bottom. Each day smoke odor was removed room by room. The fire damage restoration technicians from Soil-Away were efficient. They took pride in their work. In addition to the structural cleaning, the crews also cleaned contents. Clothing and other soft good were removed from the home. They were cleaned and deodorized at Soil-Away’s state-of-the-art Esporta Soft Contents Restoration facility in Hooksett, NH. The smoke damaged home was finally back to normal Thanks to Soil-Away.
This Merrimack, NH family hired a professional smoke damage removal company following a kitchen fire that filled their home with smoke. The fire and smoke damage restoration team at Soil-Away far exceeded the family’s expectations. Their only regret was not hiring them sooner. Homeowners needing smoke damage removal services in the Merrimack, NH area should call 603-641-6555 to start the restoration process.