Fires can be very unexpected and destructive, from the immediate damage done by the fire itself to smoke damage from fire. They can be started by any number of things, from a cooking disaster to bad wiring to something as simple as a cloth left on a heater too long. This is part of what can make them hard, and often overwhelming, to deal with. Many people who have a fire happen in their home and business find themselves uncertain as to what they should do next. Despite this, it’s entirely possible to be prepared as to what you should do in the wake of a fire.
This is something a young business owner from Hampton, NH found out when there was a fire in her small business. It was unexpected, and while the damage of the fire itself wasn’t that bad, the smoke damage was bad enough it disrupted her work. Fortunately, a good friend and fellow business owner gave her advice on what to do when it came to smoke damage from fire.
Since she was fairly new to owning a business, she was glad to have her friend help her walk through dealing with insurance claim and fire damage restoration process. In particular she learned important questions to consider when looking at competent disaster cleanup companies, such as:
These questions helped her sift through vendor options and determine who was reputable and who was not. It also helped her avoid making the mistake of hiring a fire chaser. These contractors, who much like a storm chaser, follow fires to solicit work through high-pressure sales tactics. They are paid on commission and do not always have the customer’s best interest in mind when it comes to dealing with things like smoke damage from fire.
After nearly getting fooled by a fire chaser the Hampton business owner decided to hire Soil-Away, who walked her through each step of the process and made everything much less stressful for her. It was exactly what she needed after dealing with the fire and all that had followed so far.
Soil-Away’s team of IICRC certified fire restoration technicians cleaned the business from top to bottom. The smoke damage from fire was completely removed. There was no lingering smoke odor. Within a week, the business was open again. The business owner was so impressed she made plans to get her carpet cleaning done from then on by Soil-Away.
If you, like this business owner, find yourself dealing with the aftermath of a fire and don’t know where to turn, feel free to call us at 603-641-6555. Soil-Away is dedicated, professional and committed to helping you recover from your property disaster.