When you need restoration services for fire damage it is imperative to work with someone you trust. Londonderry, New Hampshire (NH) property owners rely on Soil-Away to help them recover quickly from fire, soot and smoke damage. Soil-Away is a family-owned and operated, independent firm which has been serving the residents of Londonderry since 1990. For 24/7 emergency fire damage cleanup services call 603-641-6555 to reach the restoration professionals at Soil-Away. Below are a few more tips to help you navigate the fire damage recovery process.

Watch out for fire chasers

 
After a fire at a residential or commercial property it is very common for fire chasers to start showing up at your property. This is especially true for Londonderry residents because its proximity to Manchester, Nashua and Salem which are hubs for many fire chasing firms. Fire chasers listen to police scanners and subscribe to community emergency service apps so that they can receive notifications of local disasters. When they hear about a fire, they immediately dispatch to the scene to seek out the property owner and solicit the restoration services for fire damage.
 
The practice of chasing fires is questionable at best and commonly seen as unethical. Fire chasers are usually high pressure and put people in uncomfortable positions. They are asking you to sign up for their services while you are stressed and not thinking clearly. Soil-Away does NOT chase fires and seeks to educate consumers on this practice so that they can learn to deflect the unscrupulous solicitations after a fire.
 

Make sure the restoration company specializes in insurance claim work

 
Most restoration services for fire damage are covered by insurance which is good news for Londonderry property owners. Assuming this is the case it is advisable to hire a fire damage restoration company that specializes in working with insurance companies. Working with a firm that is fluent in the insurance claim process will expedite the entire cleanup process.
 
Insurance companies and the fire damage restoration industry have aligned their documentation and invoicing processes in an effort to process claims quicker and more accurately. This is to the advantage of the insured who does not want to wait around for services while contractors and insurance adjusters negotiate scopes and pricing. Hiring a contractor who is not able to work well with your insurance company may drastically delay the recovery process. Soil-Away specializes in fire damage restoration insurance claims and is a preferred vendor for dozens of national and local insurance companies.
 

Find the right restoration services for fire damage

 
Not all restoration companies are created equal and you should always hire the one you are most comfortable with. There are many variables to consider when trying to find the right restoration services for fire damage. Here are some questions you should consider asking during the hiring process.

• Is the firm IICRC certified?
• Is the crew leader or individual technicians IICRC certified?
• What are the scope of services you offer?
  • Structure cleaning and deodorization?
  • Pack-out?
  • Content Cleaning? What methods?
  • Rebuild?
• What is sub-contracted and what is done in-house?
• Can we get a copy of your certificate of insurance?
• Are you a franchise or independent firm?
• How long have you been in business?

 
Asking the right questions will help you get a feel for the contractor and if you wish to work with them or not. If you have any additional questions or needs regarding the fire damage restoration process for your Londonderry property please call the experts at Soil-Away (603-641-6555).