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Restoration Services for Fire Damage – Londonderry, NH

Written by jsolloway on . Posted in , , .

When you need restoration services for fire damage it is imperative to work with someone you trust. Londonderry, New Hampshire (NH) property owners rely on Soil-Away to help them recover quickly from fire, soot and smoke damage. Soil-Away is a family-owned and operated, independent firm which has been serving the residents of Londonderry since 1990. For 24/7 emergency fire damage cleanup services call 603-641-6555 to reach the restoration professionals at Soil-Away. Below are a few more tips to help you navigate the fire damage recovery process.

Watch out for fire chasers

After a fire at a residential or commercial property it is very common for fire chasers to start showing up at your property. This is especially true for Londonderry residents because its proximity to Manchester, Nashua and Salem which are hubs for many fire chasing firms. Fire chasers listen to police scanners and subscribe to community emergency service apps so that they can receive notifications of local disasters. When they hear about a fire, they immediately dispatch to the scene to seek out the property owner and solicit the restoration services for fire damage.
The practice of chasing fires is questionable at best and commonly seen as unethical. Fire chasers are usually high pressure and put people in uncomfortable positions. They are asking you to sign up for their services while you are stressed and not thinking clearly. Soil-Away does NOT chase fires and seeks to educate consumers on this practice so that they can learn to deflect the unscrupulous solicitations after a fire.

Make sure the restoration company specializes in insurance claim work

Most restoration services for fire damage are covered by insurance which is good news for Londonderry property owners. Assuming this is the case it is advisable to hire a fire damage restoration company that specializes in working with insurance companies. Working with a firm that is fluent in the insurance claim process will expedite the entire cleanup process.
Insurance companies and the fire damage restoration industry have aligned their documentation and invoicing processes in an effort to process claims quicker and more accurately. This is to the advantage of the insured who does not want to wait around for services while contractors and insurance adjusters negotiate scopes and pricing. Hiring a contractor who is not able to work well with your insurance company may drastically delay the recovery process. Soil-Away specializes in fire damage restoration insurance claims and is a preferred vendor for dozens of national and local insurance companies.

Find the right restoration services for fire damage

Not all restoration companies are created equal and you should always hire the one you are most comfortable with. There are many variables to consider when trying to find the right restoration services for fire damage. Here are some questions you should consider asking during the hiring process.

  • Is the firm IICRC certified?
  • Is the crew leader or individual technicians IICRC certified?
  • What are the scope of services you offer?
    • Structure cleaning and deodorization?
    • Pack-out?
    • Content Cleaning? What methods?
    • Rebuild?
  • What is sub-contracted and what is done in-house?
  • Can we get a copy of your certificate of insurance?
  • Are you a franchise or independent firm?
  • How long have you been in business?

Asking the right questions will help you get a feel for the contractor and if you wish to work with them or not. If you have any additional questions or needs regarding the fire damage restoration process for your Londonderry property please call the experts at Soil-Away (603-641-6555).

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Jay KorsenJay Korsen
00:51 04 Aug 22
All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away’s construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can’t sing enough praises for them. Sorry that the picture doesn’t do the job justice. Thank you Jack and your team. -Dr. Jay
Asian BreezeAsian Breeze
04:28 15 Jul 22
Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.
Breton LangendorferBreton Langendorfer
21:17 07 Jul 22
Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.
Maureen CidzikMaureen Cidzik
13:49 15 May 22
Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do – from first call, to estimate, to job completion.
Sarah GrugnaleSarah Grugnale
16:02 14 Jan 22
Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.