The Bedford, New Hampshire (NH) residents needed emergency water damage cleanup immediately. The family had just returned from a week-long vacation. Upon their arrival they discovered a severely flooded home. A pipe had frozen in the attic causing it to rupture. Water flowed for days through the entire home. Ceilings collapsed, walls crumbled and wood floors buckled. The basement had over two feet of water in it. It was a disaster. The family called Soil-Away for emergency water damage cleanup services. A water damage restoration crew arrived in Bedford within the hour.
The emergency water damage cleanup needs were extensive at the Bedford property. Soil-Away was able to coordinate a massive effort to start the recovery process. An electrician was brought in to inspect the electric panels to ensure safety. A plumber was hired to fix the pipe break in the attic. The plumbing system was also tested for other possible leaks. Soil-Away water mitigation crews setup pumps in the basement to extract the water. Soil-Away’s contents restoration crews helped the homeowners gather up their personal belongings. Items such as clothing were cleaned by Soil-Away then delivered to the family at the hotel. The initial emergency water damage cleanup effort was well coordinated.
The ensuing days consisted of mitigating the water damage in the rest of the home. Soil-Away emergency water damage cleanup crews worked to remove all the non-salvageable materials from the property. The flood destroyed ceilings, walls and floor. These building materials were removed, bagged and disposed of. Other parts of the structure that were also removed were saturated insulation, splitting cabinets, and broken appliances. The job filled two 30-yard dumpsters with debris. The remaining structure was then thoroughly dried. Dozens of air movers and dehumidifiers were setup. These machines ran for three straight days as the structure was slowly dried to acceptable levels.
During the course of the emergency water damage cleanup services the Soil-Away project manager updated the family daily. Hearing the progress being made on a regular basis really put the Bedford family at peace. While the situation was extremely inconvenient, they felt confident the end result would be satisfactory. The family really appreciated the efforts Soil-Away made with the insurance company. Soil-Away communicated regularly with the insurance adjuster. This took a lot of pressure off of the family. All the water damage mitigation Soil-Away performed was covered by their insurance policy. The family would not have to incur out-of-pocket expenses. The entire flood cleanup project was completed in less than a week. The clients were thrilled with the efficiency and professionalism of the service.
Soil-Away specializes in emergency water damage cleanup services in Bedford, New Hampshire (NH). The company is IICRC master-certified, fully insured and ready to serve 24/7. Soil-Away was established in 1990 and is a family owned and operated firm. Soil-Away’s main office resides in Hooksett, NH. Primary service areas include the greater Manchester, Nashua, Concord, Portsmouth and Laconia regions. If you are in need of flood or fire damage restoration services, please contact the office immediately. Soil-Away works with all national and local insurance companies for emergency water damage cleanup claims.