The Windham, New Hampshire (NH) homeowner was tired of being solicited by disaster restoration companies and public adjusters. Dozens of individuals had been badgering him since the fire at his house just six hours ago. The fire restoration companies all claimed “to help him cleanup after the fire loss the fastest.” The public adjusters all promised “to drastically increase his insurance settlement.” He was tired, confused and frustrated. A chimney fire had just destroyed the inside of his 3,000 square foot custom built home. The last thing he wanted was to be badgered by annoying fire chasers from disaster restoration firms.
The homeowner consulted with his local insurance agent. This was an obvious claim situation. The agent confidently provided the insured with the name of Soil-Away Cleaning and Restoration services. Coincidently, Soil-Away was not one of the disaster restoration companies that was knocking his door down after the fire. The homeowner really appreciated that. Soil-Away did not prey on his circumstances and they were referred by the agent whom he trusted. The homeowner would definitely be hiring Soil-Away to perform the fire disaster restoration services at his Windham property.
A senior loss estimator from Soil-Away met the homeowner and insurance adjuster the following morning to evaluate the fire damaged house. The interior was in rough shape. Several areas of the home needed to be fully gutted. These areas included the following: grand living room, kitchen and dining room. The balance of the home would require heavy soot damage cleaning. Smoke deodorization was also needed. The homeowner was anxious about the situation. Fortunately the senior loss estimator built up his confidence in the process. Soil-Away disaster restoration services would help him recover from this fire.
A large disaster restoration crew of eight IICRC certified technicians arrived the following day. Team Soil-Away was ready to work. Half the team started working in the worst areas of the home. They started to demolish all the fire damaged structure. It was hauled out of the house to an on-site dumpster. The other half of the restoration crew worked on the second story of the home. They inventoried the personal belongings. Salvageable contents were carefully packed out of the home. Everything was transported to Soil-Away’s contents restoration facility in Hooksett, NH for further cleaning. They would be stored there until the disaster restoration process at the house was completed.
The interior demolition was completed in just two days. The rest of the week was spent removing the soot damage and smoke odor. Crews worked to wash every remaining surface in the home. Ceilings, walls and floors were all cleaned. HEPA air scrubbers with charcoal filters were utilized to capture airborne soot and debris. The process was well organized and efficient. The project was completed on time. The homeowner was impressed by the extensive efforts of the fire disaster restoration crews of Soil-Away.
Soil-Away is southern New Hampshire’s expert in emergency disaster restoration services. This Windham, NH project is one example of the types of fire and water damage cleanup services Soil-Away performs. The company is IICRC master-certified, fully insured and ready to serve 24/7. For disaster restoration services, please contact our office any time of day or night.