What is a property disaster emergency? Most property disasters in Pembroke, New Hampshire are related to water or fire damage. This could be a burst pipe, ice dam, cooking fire or something else related to flood, soot or smoke damage. Regardless of the source of the damage, these are all considered emergency disaster cleanup situations and should be handled with the help of property restoration professionals. Soil-Away Cleaning and Restoration has been helping families and businesses in Pembroke recover from property disaster since 1990. This article explains the basics around how a premier emergency disaster cleanup company operates and how you as the client should be treated.
No one plans to have a fire or flood at their house; therefore these incidents typically happen at the most inopportune time. You see it on the news every year where a family will have a large fire right before Christmas. Or you may know someone who has returned from a long vacation to find their home destroyed by a burst pipe and running water. These property disasters give little warning and strike seemingly at random. It is for these reasons that your emergency disaster cleanup company be ready to serve you at a moment’s notice. The team at Soil-Away has an emergency phone line which is answered 24/7 every day of the year. The company has several crews on call and can be dispatched to your Pembroke property any time of day and night.
The best flood and fire disaster restoration contractors establish strong relationships with an array of vendors to support their operation. The goal in this is to have answers and solutions for any challenges that may be encountered at your property. For example, if the electrical panel was flooded an electrician should be called out to examine the safety and functionality of the system. A great restoration company will have reliable electricians on file so they can find one quickly at a time of need.
Another attribute to look for in a premier emergency disaster cleanup company is their staffing and equipment capacity. If there is a big storm in the area and hundreds of people have flooding, will the company be able to handle the work load in a timely fashion. Will there be delays in service or will quality of workmanship suffer? The disaster restoration industry can be very challenging to manage during local storm catastrophes so you want to find a company with a strong operating team, sufficient technicians, equipment and supplies to get the job done right.
Most emergency disaster cleanup situations go through the insurance claim process. This process is unfamiliar to most property owners. You don’t experience it every day and don’t really know what to expect. It can be a source of deep frustration if your contractor is not proficient in working with insurance companies. Insurance claims require a high level of documentation and accuracy in billing. Deficiencies in these areas will delay payment from the insurance company and cause the whole recovery process to slow down. Make sure the contractor you hire has the ability to work well with your insurance.
If you have an emergency disaster cleanup need related to flood, fire, mold or biohazard call the expert restoration team at Soil-Away. We can be reached 24/7 at 603-641-6555. We are one of southern NH’s largest, family-owned restoration contractors and specialize in working with all local and national insurance companies.