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Tip: Water Damage and Insurance

Written by WSI Genesis on . Posted in , .

Water damage is one of the leading causes of property damage. Water damage can result from a broken pipe, roof damage, malfunctioning appliance, flooding from ground water, etc… The mitigation process can be time consuming and expensive if you are not properly prepared.

The first step in preparation is insurance. We encourage all our clients to have a conversation with their insurance agent over what their policy covers and what it excludes. Make sure to take the time and really understand your policy. Know that there is a difference between homeowners insurance and flood insurance.

In typical circumstances, a homeowner’s policy should cover water damage situations resulting from roof damage, such as a tree falling or wind blowing shingles off. It should also cover something like a hot-water tank failing or washer machine overflow. Homeowner’s policies typically do not cover ground water entering the basement through the foundation. These occurrences typically take place in the spring when snow-melt and heavy rains combine to raise the water levels in bodies of water and the ground. Separate flood coverage may be available and worth considering if this is a concern. Bring it up to your insurance agent to understand your options.

The final step in preparing for water damage cleanup is to build a relationship with a certified, reputable water damage restoration company. You do not want to be caught off guard in the event you need emergency water damage or flood cleanup. Soil-Away’s water damage mitigation team serves south/central New Hampshire and northern Massachusetts. In the first quarter of 2014, Soil-Away restored hundreds water damaged properties in towns such as Manchester, Hampstead, Portsmouth, Concord, Bedford, Moultonborough, and Laconia, NH.

100_0490 Water damage in basement

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Jay KorsenJay Korsen
00:51 04 Aug 22
All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away’s construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can’t sing enough praises for them. Sorry that the picture doesn’t do the job justice. Thank you Jack and your team. -Dr. Jay
Asian BreezeAsian Breeze
04:28 15 Jul 22
Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.
Breton LangendorferBreton Langendorfer
21:17 07 Jul 22
Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.
Maureen CidzikMaureen Cidzik
13:49 15 May 22
Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do – from first call, to estimate, to job completion.
Sarah GrugnaleSarah Grugnale
16:02 14 Jan 22
Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.
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