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Beware of the “Fire Chasers” – Industry Scams to Avoid

Written by jsolloway on . Posted in , , .

Sadly, not all businesses have the best intentions after a fire, when families and businesses are feeling their most vulnerable. There are many companies, coined “Fire Chasers”, that will find businesses and homes affected by fire by listening to police scanners. Their goal is to quickly visit the destination of the disaster and sign business for their companies. These companies show up uninvited, pushing their services to restore your home or business.

If It Sounds Too Good to Be True, It Probably Is

In many cases these “fire chasers” will show up to your home and try to get you to sign an agreement right then and there. They will take advantage of the victims of the fire, preying on their emotional and helpless state. In many cases they will be promised thousands of dollars more than what the insurance company would offer by having them handle the restoration process. Some will even offer cash right then and there just to sign the agreement.
This is actually illegal. The money these companies are offering is essentially a bribe that will ultimately come directly out of the insurance proceedings, shortchanging the victim for their loss. Accepting this can leave the home or business owner with not enough money to restore the property, not to mention the potential consequences from scamming the insurance company.
Many of these agreements have the restoration company listed on the paperwork, meaning that the insurance check will go directly to them as opposed to the property owner. These agreements, once signed, often do not have an option for canceling, leaving the victim stuck.

The Importance of Hiring a Reputable Company That is Licensed and Insured

In most cases, these “fire chasers” are businesses that are not licensed or bonded and many are uninsured. You should never sign an agreement with a restoration company that is not licensed and insured. Checking with the Better Business Bureau can also go a long way to ensure that you are working with a reputable company.
Always be sure to read the entire agreement before signing and take a company that is pressuring you to sign immediately as a red flag.
With decades of experience in the industry, Soil-Away is fully licensed, bonded and insured. Soil-Away has established itself as a reputable and fair restoration company. We work with the victims of a fire and their insurance company to make them whole again. If you have experienced a fire or are being harassed by fire chasers, call our office today (603-641-6555) to start your fire damage recovery process with a company that cares about you!

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Jay KorsenJay Korsen
00:51 04 Aug 22
All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away’s construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can’t sing enough praises for them. Sorry that the picture doesn’t do the job justice. Thank you Jack and your team. -Dr. Jay
Asian BreezeAsian Breeze
04:28 15 Jul 22
Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.
Breton LangendorferBreton Langendorfer
21:17 07 Jul 22
Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.
Maureen CidzikMaureen Cidzik
13:49 15 May 22
Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do – from first call, to estimate, to job completion.
Sarah GrugnaleSarah Grugnale
16:02 14 Jan 22
Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.
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