The disaster cleanup and restoration industry has grown to a multi-billion dollar business nationwide. Extreme weather and natural disasters have accelerated this industry’s expansion. Damage restoration firms are popping up left-and-right and it is getting harder for consumers to decipher who to work with and who to trust. Most of the services rendered after a fire or flood end up as insurance claims. As a result some insurance companies try to guide policy holders towards using certain companies or national franchises. As a local policy holder in Exeter, New Hampshire it is vital for you to realize that you can choose your own fire and water damage restoration professional to work with. This article offers some points on how to choose the best disaster restoration contractor for you.
Competency and execution are a huge factor when looking for a fire and water damage restoration professional. Because this is an emergency service industry, contractors tend to hire quickly and send people into the field without proper training or education. While these companies may be able to respond to disasters quickly, they may not be able to effectively clean and restore your property. They can often make mistakes which cause more damage in the long run. For example, if a building is not dried properly after a flood it can lead to mold growth.
Question your contractor on what they do to educate their technicians and field service workers. Ask about their industry certifications and their training levels. Do not be afraid to challenge them on what kind of quality assurance practices they impose on their jobs. A crew that is properly trained, has the right tools and is held accountable will perform at a top tier level for you.
There is no lack of property damage restoration professionals serving the Exeter area. That is the good news as a consumer, but it still may help to understand how the industry is broken down. There are two main categories of disaster restoration companies: franchise and independent. Are you more prone to working with a national brand or a local business? They both have advantages and disadvantages, so ultimately it comes down to which business model you feel more comfortable working with.
When searching for the right fire and water damage restoration professional for your Exeter property try to get a feel for where the company’s interests are. Everyone will try to sell you on their services and tell you how they are better than the next guy. You see this in all competitive industries. Dig deeper than the surface credentials and try to get a glimpse of their motivation. Are they just seeking the almighty dollar or does the company truly have a passion for helping you recover from your flood or fire? Companies that are built on serving others and doing what is right by the customer always out shine those out to make a quick buck.
Soil-Away is an independent cleaning and restoration company serving the greater Exeter, NH area since 1990. The founder, Jack Solloway, has a deep desire to help those who are ailing after a fire or flood disaster. He started the company after a bad personal experience at his own house with a so called “fire and water damage restoration professional” and has vowed, along with his team, to deliver the best possible service. If you need emergency fire or flood damage clean up services please call 603-641-6555 to reach the expert team at Soil-Away!