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Water Disaster Restoration- Nashua, NH

Written by jsolloway on . Posted in , , .

Dealing with a flooded basement is never fun. It is hard work to cleanup. It can result in personal property damage. It can also lead to potential long-term issues such as mold. To summarize, overcoming a basement flood is a challenge. Fortunately with the help of a professional water disaster restoration company the problem can be eliminated.
This case study examines one Nashua, New Hampshire (NH) couple and their situation trying to overcome a flood in their basement. The ultimate resolution was that Soil-Away’s water disaster restoration team successfully mitigated the problem.
Rain up and down the east coast had heavily affected the Nashua area. Three straight days of down-pouring was causing the water table to rise. Many homes across New Hampshire were experiencing basement flooding. One Nashua couple called us in a panic. They had just purchased their home last year, and had little experience when it came to addressing problems with the house. This was especially the case with an emergency flood damage situation. All they knew was that they had 3-4 inches of water in their basement. They needed a water disaster restoration company immediately.
Soil-Away’s water disaster restoration team arrived at the home the same day of the call. The crew that arrived had just finished extracting water from another flooded basement down the street in Nashua. The Soil-Away project manager was able to calm the homeowners down. He walked them through each step of the process, easing their concerns. The couple felt confident in Soil-Away. They signed the work authorization and the water disaster restoration work began.
The first priority of any competent water disaster restoration crew is to ensure safety. A flooded basement can pose a lot of safety hazards. A proper inspection of the property before starting work will help avoid unnecessary injury or damages. The project manager sought to identify potential electrical, structural, slip/fall and environmental hazards prior to the crew entering the property.
Once the crew was cleared to safely enter the property, they began the water extraction process. Getting the water out of a flooded basement as quickly as possible is key to a successful water disaster restoration project. They installed several submersible pumps. These units were attached to hoses that carried the water out of the basement. The water damage mitigation crew also set up their truck-mounted extraction unit to assist with the pump-out. Hundreds of gallons of water were removed from the basement.
With the water removed from the basement, it was then time to clean and dry the area. Soil-Away’s crew washed and sanitized the concrete floors and walls that had been affected by the flood water. To finalize the water disaster restoration project, commercial dehumidifiers and air movers were set up. This equipment ran for three days to ensure the basement humidity and moisture content was reduced to an acceptable level. The Nashua couple was thrilled with the work.
Soil-Away Cleaning & Restoration specializes in water disaster restoration services. We mitigation water damage from basement floods, broken pipes, ice dams, appliance failures, leaking roofs and more. Soil-Away is available 24/7 for emergency calls related to water disaster restoration needs. We service the greater Nashua, Manchester, Concord, Laconia and Portsmouth areas.

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Jay KorsenJay Korsen
00:51 04 Aug 22
All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away’s construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can’t sing enough praises for them. Sorry that the picture doesn’t do the job justice. Thank you Jack and your team. -Dr. Jay
Asian BreezeAsian Breeze
04:28 15 Jul 22
Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.
Breton LangendorferBreton Langendorfer
21:17 07 Jul 22
Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.
Maureen CidzikMaureen Cidzik
13:49 15 May 22
Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do – from first call, to estimate, to job completion.
Sarah GrugnaleSarah Grugnale
16:02 14 Jan 22
Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.