Tag: insurance adjuster

Fire Damage Cleanup Service- Laconia, NH

Written by jsolloway on May 4, 2015. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

The Laconia, New Hampshire (NH) community was so pleased by the fire damage cleanup service performed by Soil-Away Cleaning and Restoration. Soil-Away had turned a horrible situation into a positive experience. Two months ago a well-known figure in the community had a grease fire in their kitchen. This led to massive fire damage to the house. The victim escaped the house, but the property was a mess. Fire damage cleanup services were needed, but the victim did not know where to turn.

Smoke Damage Removal- Hudson, NH

Written by jsolloway on March 9, 2015. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

Many Hudson, New Hampshire (NH) residents rely on wood pellet stoves as a secondary source of heat for their homes. They create a nice ambiance and also provide warmth for functional rooms of the home. Unfortunately, as is prone with many mechanical devices, there is always chance for malfunctioning. This was the case for one of our recent clients who we performed smoke damage removal services for. The pellet stove for these Hudson residents malfunctioned. The pellets in the automatic feeder caught...

Flood Damage Cleanup- Londonderry, NH

Written by jsolloway on February 23, 2015. Posted in Blog, Case Study, Water Damage.

The need for emergency flood damage cleanup was not what one Londonderry, New Hampshire (NH) client was anticipating when he decided to throw a load of laundry in the washing machine. Our client had a second floor laundry room with a washer and dryer. He wanted to surprise his wife by cleaning up the entire home before she got home from work. After starting the laundry he left the house to run a few errands. Upon his return he discovered significant water damage throughout the house. He called...

Black Mold Removal- Raymond, NH

Written by jsolloway on February 9, 2015. Posted in Blog, Case Study, Mold.

Finished basements and water damage are never a good mix. This is especially the case when the water damage goes undetected for over a month. This was the situation with one of our Raymond, New Hampshire (NH) clients. He left the state for a five-week business project. At some point during the course of his travels, the supply line for his refrigerator ice-maker failed. It started to leak causing water damage throughout the finished basement. Without any mitigation effort, the water affected carpets...

Smoke Damage Restoration – Epping, NH

Written by jsolloway on January 26, 2015. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

The fire happened so quickly. All attention was focused on the burning barn. This Epping, New Hampshire (NH) property was the center of commotion for the community. The homeowners were in shock as they witnessed the blaze. Firefighters did their best, but it was no use. The barn was gone. In addition to the loss of the barn, was the unforeseen smoke damage to their home. The windows were open during the barn fire and the wind carried heavy smoke odor into the house. Having smoke damage restoration...

Fire Damage Repair- Hampton, NH

Written by jsolloway on January 12, 2015. Posted in Blog, Case Study, Fire, Smoke, & Odor Damage.

Who would have thought that a candle, a cat, and a curtain could do so much damage? The combination of the three did not seem a likely possibility until looking at the situation in hindsight. A major house fire was ultimately the result. A burning candle was knocked over by the house cat. A nearby curtain caught on fire. Half the house was ignited in flames. Smoke billowed from the structure as emergency service personnel battled the raging fire. After what seemed like an eternity, the fire fighters...

Soil-Away Hosts Soft Contents Restoration Course for Insurance Adjusters- Hooksett, NH

Written by jsolloway on October 30, 2014. Posted in Blog, Company & Industry News, Contents Restoration, Fire, Smoke, & Odor Damage, Water Damage.

Soil-Away recently welcomed nearly 20 property damage insurance claims adjusters to their Hooksett, NH facility for a continuing education (CE) course. The CE course focused on soft contents restoration. Some examples of soft contents are the following: clothing, bedding, footwear, handbags, stuffed animals, leather goods, etc… When these items are damaged by fire, smoke or water they are either replaced or restored in the claims process. Soil-Away’s soft contents restoration course educated...

What is a Furnace Puff Back?

Written by jsolloway on October 30, 2014. Posted in Blog, Contents Restoration, Fire, Smoke, & Odor Damage, Tips and Advice.

What is a puff back? A puff back is a misfire or malfunction of an oil burning furnace. It sends soot throughout a home or business. The phenomenon can happen all at once (suddenly like a car backfiring) or over an extended period of time (a chronic problem that occurs with each system ignition). The property’s air ducting system will act as a conduit to distribute soot into every corner of the house or business. You will find an oily “dust” or soot covering your furniture, flooring, walls, picture...

Soil-Away Adds Revolutionary Contents Restoring Technology

Written by jsolloway on May 29, 2014. Posted in Blog, Company & Industry News, Contents Restoration.

Hooksett, NH – Soil-Away has expanded the company’s contents facility by adding a revolutionary soft contents restoration technology. According to Founder Jack Solloway the patented restoration technology, known as the Esporta Wash System ™, will enable them to restore 85% of damaged contents that are typically deemed irreparable and thrown out.

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Jay Korsen

00:51 04 Aug 22

All I have to say is WOW and FANTASTIC. I just got done building out my new professional office with Soil-Away's construction division and they went ABOVE and BEYOND. Scott and Mike, the carpenters are skilled artisans. The project got done on time and the project came in on budget! The finished results have been blowing people away. Much better than I could have anticipated. Anyone is welcome to come to our office, Bright Light Chiropractic in Hooksett to check out the fine work they did. Simply can't sing enough praises for them. Sorry that the picture doesn't do the job justice. Thank you Jack and your team. -Dr. Jay

Asian Breeze

04:28 15 Jul 22

Since day one, I’ve known the owner, Jack, to be a hard-working and selfless leader. Through the efforts of him and his team, he was able to restore my flooded restaurant to tip-top shape. I was amazed with Jack’s orderliness throughout the entire process. Jack has proven to me that he is trustworthy, as both a friend and an individual in the work environment.

Breton Langendorfer

21:17 07 Jul 22

Highly recommend Soil-Away. A pipe in our upstairs bathroom gave and sent water down through a wall for at least a day before we noticed water dripping through our kitchen ceiling. Our insurance put us in touch with Soil-Away and they were at our house the next morning to assess the damage and dry things out. Joe, Ray and Tom were phenomenal to work with. They explained every part of the process to us and were very professional and friendly. If you have to deal with similar issues call Soil-Away, you won’t regret it.

Maureen Cidzik

13:49 15 May 22

Superior service from start to finish. Highly responsive. The entire team is dedicated to quality and customer care and it shows in everything they do - from first call, to estimate, to job completion.

Sarah Grugnale

16:02 14 Jan 22

Joe and Tommy were amazing to deal with, they kept us updated every step of the process. They were punctual and hard working, answering all of our questions that we had. Everything was done as promised and even above and beyond. A great experience from start to finish.

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