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(603) 641-6555

Disaster Restoration Services

Serving New England since 1990

March of Dimes

Please join Soil-Away as we support our good friends at The Dry Cleaner by Val in their quest to raise $10,000 for Brigham and Women Hospital through the March of Dimes. Team Dry Cleaner by Val will be walking on May 10th in Boston for this great cause. March of Dimes Mission is “to improve the health of babies by preventing birth defects, premature birth, and infant mortality.”

The Dry Cleaner by Val is dedicated to this cause because of a recent miracle within their family. Richard and Gracielle Swanson had a premature son born at 26 weeks weighing in at 2.5 pounds. The Brigham and Women Hospital’s NICU team helped support baby Roy until he grew healthy and was able to go home. Please learn more and DONATE HERE!

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Carpet Cleaning Industry Legend Passes

The Soil-Away Team is deeply saddened by the recent passing of industry legend William Francis Bane (June 25, 1927 – February 20, 2014). Mr. Bane, the Chairman of Bane-Clene Corporation in Indianapolis, was a founding father in the carpet cleaning industry. His entrepreneurial spirit led him to produce the first “Truck Mounted” carpet cleaning unit in 1970. The industry has been revolutionized ever since.

Founded in 1962, Mr. Bane and his family grew their small janitorial company into a world-wide carpet cleaning force. In addition to running their own carpet cleaning company, they built a large production and sales facility to support the industry as a whole. Bane-Clene designs and distributes their own patented products such as carpet cleaning equipment, chemicals, and supplies. These products are proudly used at Soil-Away and all over the world.

In conjunction with running a successful business, Mr. Bane dedicated himself to validating the carpet cleaning industry amongst carpet manufacturers and consumers. In addition, he helped thousands of entrepreneurs start their own businesses. Bane-Clene hosts educational seminars on starting a carpet cleaning company and succeeding in the industry.

Mr. Bane’s legacy does not end with his contributions to the carpet cleaning industry. He served in the Marine Corp during World War II. This year would have been his 67th year of marriage to his wife Elizabeth Ann. Mr. Bane also served in numerous leadership roles with civic organizations in the community.

The Soil-Away Team owes a lot to Mr. Bane and the Bane-Clene Corporation. “Our relationship with the Bane family started in 1992,” states Soil-Away founder Jack Solloway. “In addition to using their equipment and supplies, we have utilized their extensive industry knowledge and training. The ‘Bane-Clene Way’ is ingrained in our daily operation and big part of our carpet cleaning success.” Soil-Away has five dedicated truck-mounted carpet cleaning trucks serving areas such as Manchester, Nashua, Exeter, Concord, and Laconia, New Hampshire along with Andover, Newburyport, and Haverhill, Massachusetts.

To learn more about the amazing life and legacy of William Francis Bane please visit the official company blog.

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Mr. Bane with Soil-Away techs (Sept 2012)

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Soil-Away truck at Bane-Clene

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Mascot “Jimmie”

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Bill Bane

turning up heat with chimney fire prevention

Tip: Chimneys, Soot, and Fires. Oh my!

Do you have a wood-burning fireplace or stove? If so, it likely gets a lot of use during the cold New Hampshire or Massachusetts winters. When was the last time you had your chimney inspected or cleaned? If you cannot answer this question, it has been too long.

Hundreds of chimney fires occur every year. Many of the fires are a result of built up soot and creosote. Creosote is the thick, slimy material that is a byproduct of burning wood. When it cools off it can solidify and accumulate on the interior of your chimney and become a clogging hazard. If a fire burns too hot, creosote combustion can be a major concern as well.

Chimney fires are extremely dangerous and destructive to properties. Often times they can go unnoticed for a period of time because they are hidden behind walls. They can also spread to other parts of the house by breaking through weak points in masonry or flue pipe joints. Indications of a chimney fire occurring have been described as the following: loud cracking and popping noise, increased volume of dense smoke, and intense/hot smell.

What can you do to prevent a chimney fire? Regular maintenance is the solution. Having a certified and licensed chimney firm inspect and clean your chimney on an annual basis will drastically reduce the threat of a fire. Simply put, clean chimneys don’t catch fire. If you need an inspection or cleaning, please contact Soil-Away for a referral to a qualified chimney company.

If your property has sustained fire, soot, or smoke damage from a chimney fire, Soil-Away can help. Soil-Away’s team of certified fire restoration technicians will clean, deodorize and restore your property to pre-loss condition. We will work with your insurance company to process the fire damage claim and ensure life gets back to normal as soon as possible. Soil-Away’s fire/smoke damage cleanup team serves south/central New Hampshire and northern Massachusetts. In the first quarter of 2014, Soil-Away restored chimney-related fire damaged properties in Windham, Franklin, Sunapee, Nashua, Dover, and Salem, NH.

 

Soil-Away Expands Fleet for Manchester, Portsmouth, and Salem Areas

Soil-Away recently invested in a 2014 Ford Focus to add to its fleet. The vehicle will primarily be utilized for the water and fire damage cleanup sales effort in the greater Manchester, Portsmouth, and Salem areas of the state. “The steady growth of Soil-Away over the past few years, particularly with our restoration services, has prompted us to expand our sales and client services department,” states founder Jack Solloway. “It is exciting to see the growth especially since it is driven by honest and customer-focus service.”

Soil-Away team-members will use the Ford Focus to visit existing clients, check on job sites, and build relationships with new business partners. The addition of the new vehicle brings the company fleet up to sixteen units.

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Soil-Away Partners with Girard At Large Radio

In an effort to boost company awareness and community involvement in the Greater Manchester region, Soil-Away is teaming up with the Girard At Large radio show. Host Rich Girard broadcasts live from Manchester every weekday from 6-9am on WLMW 90.7 FM New Hampshire Family Radio. Soil-Away is sponsoring the weekly History Segment on Tuesdays at 7:40am and will have 30-second spots on other days of the week.

The relationship between Rich Girard and the Soil-Away team was born from the Hooksett Chamber of Commerce of which both are members. “We are excited to start working with the show,” explains Josh Solloway of Soil-Away. “Rich is a motivated and energetic radio host and member of the community. It will be a fun and productive experience.”

The mission of Girard At Large is “To connect local people, places and things.” Their motto is “News from our own backyard.”

Please remember to tune in to Girard At Large (90.7 FM) every Tuesday morning at 7:40am to hear Soil-Away’s sponsored segment.

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Soil-Away Serves as Judge at NH DECA State Conference

Soil-Away Director of Client Services, Josh Solloway, recently served as a volunteer judge at the New Hampshire DECA State Career Development Conference. The annual event took place at the Radisson Center of NH in Manchester on February 13th. It drew hundreds of high school business students from around the state. Student participants competed in various events testing their entrepreneurial, management, and marketing skills.

“This was my second consecutive year participating as a judge,” states Solloway. “It is such a great opportunity for the students to challenge themselves and really learn a lot that they can apply to everyday life and their future.”

DECA’s mission is to “prepare emerging leaders and entrepreneurs for careers in marketing, finance, hospitality and management in high schools and colleges around the globe.” They are a “non-profit career-tech organization for high school students who are enrolled in marketing, business, and business related courses. It is a curriculum based, leadership focused organization which offers students a chance to develop their business, entrepreneurial, and management skills as well as develop social and team building capabilities.”

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Soil-Away Expands Water Damage Cleanup Capacity

Hooksett, NH – Soil-Away Cleaning and Restoration Services recently expanded its large-loss capacity by investing in the Dryvex MC5200.  Large-loss capacity is generally referred to as a restoration company’s ability to take on large property disaster projects. In this case, Soil-Away will be able to utilize the Dryvex MC5200 to dry out large structures that have sustained significant water damage. By using heat, the new equipment can dry down flooded buildings faster and more efficiently than numerous other methods.

“We are excited about how the Dryvex system will help us serve our clients who need flood damage cleanup services,” states founder Jack Solloway. “We frequently get calls to clean up water damage at multi-family properties or commercial buildings. The quicker we can dry the flooded buildings and restore them to normal, the happier our clients are.”

Insurance companies will also benefit from Soil-Away’s investment. Shorter dry-times will result in cost savings for water damage claims. By having the Dryvex MC5200 as a part of fleet, Soil-Away continuous to separate itself as the premier, independent water mitigation company in New Hampshire. So far, Soil-Away has used the new machine in for large water damage mitigation projects in Nashua, Merrimack, Pittsfield, Newport, Portsmouth, and Manchester.

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Water Damage Drying Unit – Dryvex MC5200

 

 

Soil-Away Owner Partners with Special Olympics

Soil-Away founder, Jack Solloway, was recently recognized by the New Hampshire Chapter of the Special Olympics for his faithful support of the organization. Jack has supported the organization through sponsorship since 2000. “The Special Olympics is an important partner of the community,” states Jack. “They have a great mission and it is a privilege to have supported them for so many years.”

The mission of Special Olympics New Hampshire “is to provide year-round sports training and athletic competition in a variety of Olympic-type sports for children and adults with intellectual disabilities, giving them continuing opportunities to develop physical fitness, demonstrate courage, experience joy and participate in a sharing of gifts, skills and friendship with their families, other Special Olympics athletes and the community.”

To learn more about Special Olympics New Hampshire visit their website

To learn more about other Soil-Away initiatives in the community click here.

Certificate of Appreciation

Certificate of Appreciation

Fire and Smoke Damage Manchester NH

Caution: “Fire Chasers”

It is a distasteful practice that is unfortunately common in our industry.  Some call it “ambulance chasing” while others may call it “fire chasing.”  The essence of the activity is that firms will hunt for property disasters and prey on victims of fires or floods.

How is this done? Information about a property fire or disaster is obtained by listening to emergency service (Police/Fire) scanners or through notifications from special smart phone apps.

Who does this? Many large (often franchise) mitigation companies use this practice along with some public adjustment firms. They have “marketing” departments on call 24/7 to take advantage of unfortunate situations.

What is the goal? Ultimately, “fire chasers” want to obtain business from the situation. By being the first-to-the-scene, these firms want to obtain the property owner’s signature on a work authorization form and start the work immediately to ensure they get the job for the fire, smoke, and water damage cleanup.

Does it work? Unfortunately it does enough of the time to see the practice continue in the industry. Property owners are under distress, anxious, and do not understand the whole scope. Often times they may feel pressured by the pursuing party and are not prepared to handle the situation.

Is it ethical? We will let you answer that, but let it be known that Soil-Away does not and will not participate in such activities.

What should I do? If you have a fire or property disaster in which emergency services are involved, rest assured that you will be pursued by these companies. Stand strong and decline their services. Would you hire an unfamiliar lawyer at the hospital after you have been injured in a car accident? The best thing is to build a relationship with a firm you trust BEFORE anything happens. Another step is to reach out to your local insurance agent. They can navigate you through the proper channels of claims processing.

Please note that Soil-Away is an approved vendor for numerous national and local insurance carriers. We ask you to consider connecting with Soil-Away today regarding an emergency property damage mitigation plan. You do not want to be caught off guard in the event of water, fire, or mold damage situation.

Soil-Away Announces Soft Content Cleaning

Hooksett, NH Soil-Away announced the purchase of the Esporta iS4000 Soft Contents Restoration System.  Soil-Away will now be able to successfully clean, sanitize, and restore items damaged by smoke and soot, category 1, 2 and 3 water, bio waste, and mold.  These items include: shoes, boots, sneakers, purses, stuffed animals, dolls, clothing, bedding, hats, jackets, sports equipment (i.e. hockey, football, lacrosse), and Personal Protective Equipment (i.e. fire department, construction).

Positive Customer Impact

“Simply defined, soft contents would be anything that doesn’t break if you were to turn a house upside down,” said Jack Solloway, founder and COO of  Soil-Away.  “By restoring up to 85% of these items previously considered non-restorable, we will be able to return precious personal items to the homeowner while saving money and time for both policy owners and the insurance companies.”

“This system will help us provide both policy owners and claims adjusters with faster and simpler settlement information,” said Rich Shaw, Director of Operations. “I’m excited about vertically integrating soft contents restoration. It will distinguish Soil-Away from our competition, delight our customers, and do it in an environmentally sustainable way,” said Josh Solloway, Director of Client Services.

This investment is driven by customer feedback and is part of  Soil-Away’s commitment to deliver fully integrated services to its customers.  Founded in 1990 and family owned,  Soil-Away is one of the largest independent cleaning and restoration companies in northern New England.

Esporta Wash Systems

Esporta Wash Systems

 

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About Soil-Away

Soil-Away is a full service environmental and emergency restoration services company. We are one of the largest independent cleaning and restoration companies in New England. We work with insurance carriers, property management companies, major corporations, and homeowners in restoring their water, fire, smoke, odor damage to pre-loss condition. We also provide mold removal and prevention solutions, HVAC duct cleaning; furniture, and carpet cleaning.

Soil-Away Fastest Family Owned - 2017

Contact Information

Soil-Away Cleaning and
Restoration Services, LLC

Location
5 Eastpoint Drive
Hooksett, NH 03106

Phone

603-641-6555

Email
info@soilaway.com

After Hour Emergency

603-657-4851

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