The “honey-do” list was dwindling for new homeowners in Amherst. The mailbox had been fixed, new shrubs had been planted, and the driveway had been sealed. Now it was time to focus on the interior of the home. The couple was expecting a baby in five months. The nursery had to be painted and prepared. In addition setting up the crib, the couple wanted to ensure the house was as clean as possible.
They purchased and moved into their Amherst home in the fall. During the winter heating season they had both noticed dust built up on the heating registers. They property was five years old and as far as they knew, the heating and A/C ducts had never been cleaned. The former owners had two kids and a dog. The house was in great condition, but got plenty of use from the previous family.
The couple received a mailer from Soil-Away promoting their air duct cleaning services. Upon researching the company online and calling some of their friends for referrals, they decided hire Soil-Away to clean their ducts. The process to get an estimate and schedule the service was easy and conducive to their busy lives. The service was performed within two weeks of the call and they could cross yet another item off of the “honey-do” list. They also had peace of mind knowing that the accumulated dust, debris, and pet dander had been removed from their home’s HVAC system.
It was a rainy weekend in late March. Over 48 hours of continuous precipitation hovered over much of New Hampshire, including the community of Bedford. Over the weekend Soil-Away received an emergency call from an elderly couple who had just discovered over six inches of water in their basement. Increasing water levels in the ground and neighboring bodies of water had caused their home to flood. The concerned couple called a trusted friend who referred Soil-Away. A water mitigation team arrived to the Bedford property the same day.
Upon arrival, Soil-Away technicians inspected the property, established safety precautions for the scene, and began the flood damage cleanup process. The anxious couple was both relieved to have help and reassured by the organization and proficiency of the team. Technicians diligently worked to pump and extract the excess water out of the basement. They relocated wet and damaged contents to the garage where they could be sorted and inventoried. Each phase of the job was documented by pictures and notes.
Following the flood extraction, the basement was cleaned and treated to avoid potential microbial growth issues down the line. Commercial dehumidifiers and air movers were set up to remove excess moisture and complete the drying process. A Soil-Away technician returned daily to Bedford to check on the couple, answer any questions, and inspect the drying progress. After three days the house had been returned to pre-loss conditions and all the drying equipment was removed.
During the process the relieved couple referred Soil-Away to their Bedford friends and neighbors who had also suffered flooded basements. Soil-Away’s water damage cleanup teams performed dozens of similar jobs as a result of helping this couple in need.
Water damage is one of the leading causes of property damage. Water damage can result from a broken pipe, roof damage, malfunctioning appliance, flooding from ground water, etc… The mitigation process can be time consuming and expensive if you are not properly prepared.
The first step in preparation is insurance. We encourage all our clients to have a conversation with their insurance agent over what their policy covers and what it excludes. Make sure to take the time and really understand your policy. Know that there is a difference between homeowners insurance and flood insurance.
In typical circumstances, a homeowner’s policy should cover water damage situations resulting from roof damage, such as a tree falling or wind blowing shingles off. It should also cover something like a hot-water tank failing or washer machine overflow. Homeowner’s policies typically do not cover ground water entering the basement through the foundation. These occurrences typically take place in the spring when snow-melt and heavy rains combine to raise the water levels in bodies of water and the ground. Separate flood coverage may be available and worth considering if this is a concern. Bring it up to your insurance agent to understand your options.
The final step in preparing for water damage cleanup is to build a relationship with a certified, reputable water damage restoration company. You do not want to be caught off guard in the event you need emergency water damage or flood cleanup. Soil-Away’s water damage mitigation team serves south/central New Hampshire and northern Massachusetts. In the first quarter of 2014, Soil-Away restored hundreds water damaged properties in towns such as Manchester, Hampstead, Portsmouth, Concord, Bedford, Moultonborough, and Laconia, NH.
Please join Soil-Away as we support our good friends at The Dry Cleaner by Val in their quest to raise $10,000 for Brigham and Women Hospital through the March of Dimes. Team Dry Cleaner by Val will be walking on May 10th in Boston for this great cause. March of Dimes Mission is “to improve the health of babies by preventing birth defects, premature birth, and infant mortality.”
The Dry Cleaner by Val is dedicated to this cause because of a recent miracle within their family. Richard and Gracielle Swanson had a premature son born at 26 weeks weighing in at 2.5 pounds. The Brigham and Women Hospital’s NICU team helped support baby Roy until he grew healthy and was able to go home. Please learn more and DONATE HERE!
The Soil-Away Team is deeply saddened by the recent passing of industry legend William Francis Bane (June 25, 1927 – February 20, 2014). Mr. Bane, the Chairman of Bane-Clene Corporation in Indianapolis, was a founding father in the carpet cleaning industry. His entrepreneurial spirit led him to produce the first “Truck Mounted” carpet cleaning unit in 1970. The industry has been revolutionized ever since.
Founded in 1962, Mr. Bane and his family grew their small janitorial company into a world-wide carpet cleaning force. In addition to running their own carpet cleaning company, they built a large production and sales facility to support the industry as a whole. Bane-Clene designs and distributes their own patented products such as carpet cleaning equipment, chemicals, and supplies. These products are proudly used at Soil-Away and all over the world.
In conjunction with running a successful business, Mr. Bane dedicated himself to validating the carpet cleaning industry amongst carpet manufacturers and consumers. In addition, he helped thousands of entrepreneurs start their own businesses. Bane-Clene hosts educational seminars on starting a carpet cleaning company and succeeding in the industry.
Mr. Bane’s legacy does not end with his contributions to the carpet cleaning industry. He served in the Marine Corp during World War II. This year would have been his 67th year of marriage to his wife Elizabeth Ann. Mr. Bane also served in numerous leadership roles with civic organizations in the community.
The Soil-Away Team owes a lot to Mr. Bane and the Bane-Clene Corporation. “Our relationship with the Bane family started in 1992,” states Soil-Away founder Jack Solloway. “In addition to using their equipment and supplies, we have utilized their extensive industry knowledge and training. The ‘Bane-Clene Way’ is ingrained in our daily operation and big part of our carpet cleaning success.” Soil-Away has five dedicated truck-mounted carpet cleaning trucks serving areas such as Manchester, Nashua, Exeter, Concord, and Laconia, New Hampshire along with Andover, Newburyport, and Haverhill, Massachusetts.
To learn more about the amazing life and legacy of William Francis Bane please visit the official company blog.
Mr. Bane with Soil-Away techs (Sept 2012)
Soil-Away truck at Bane-Clene
Do you have a wood-burning fireplace or stove? If so, it likely gets a lot of use during the cold New Hampshire or Massachusetts winters. When was the last time you had your chimney inspected or cleaned? If you cannot answer this question, it has been too long.
Hundreds of chimney fires occur every year. Many of the fires are a result of built up soot and creosote. Creosote is the thick, slimy material that is a byproduct of burning wood. When it cools off it can solidify and accumulate on the interior of your chimney and become a clogging hazard. If a fire burns too hot, creosote combustion can be a major concern as well.
Chimney fires are extremely dangerous and destructive to properties. Often times they can go unnoticed for a period of time because they are hidden behind walls. They can also spread to other parts of the house by breaking through weak points in masonry or flue pipe joints. Indications of a chimney fire occurring have been described as the following: loud cracking and popping noise, increased volume of dense smoke, and intense/hot smell.
What can you do to prevent a chimney fire? Regular maintenance is the solution. Having a certified and licensed chimney firm inspect and clean your chimney on an annual basis will drastically reduce the threat of a fire. Simply put, clean chimneys don’t catch fire. If you need an inspection or cleaning, please contact Soil-Away for a referral to a qualified chimney company.
If your property has sustained fire, soot, or smoke damage from a chimney fire, Soil-Away can help. Soil-Away’s team of certified fire restoration technicians will clean, deodorize and restore your property to pre-loss condition. We will work with your insurance company to process the fire damage claim and ensure life gets back to normal as soon as possible. Soil-Away’s fire/smoke damage cleanup team serves south/central New Hampshire and northern Massachusetts. In the first quarter of 2014, Soil-Away restored chimney-related fire damaged properties in Windham, Franklin, Sunapee, Nashua, Dover, and Salem, NH.
Soil-Away recently invested in a 2014 Ford Focus to add to its fleet. The vehicle will primarily be utilized for the water and fire damage cleanup sales effort in the greater Manchester, Portsmouth, and Salem areas of the state. “The steady growth of Soil-Away over the past few years, particularly with our restoration services, has prompted us to expand our sales and client services department,” states founder Jack Solloway. “It is exciting to see the growth especially since it is driven by honest and customer-focus service.”
Soil-Away team-members will use the Ford Focus to visit existing clients, check on job sites, and build relationships with new business partners. The addition of the new vehicle brings the company fleet up to sixteen units.
In an effort to boost company awareness and community involvement in the Greater Manchester region, Soil-Away is teaming up with the Girard At Large radio show. Host Rich Girard broadcasts live from Manchester every weekday from 6-9am on WLMW 90.7 FM New Hampshire Family Radio. Soil-Away is sponsoring the weekly History Segment on Tuesdays at 7:40am and will have 30-second spots on other days of the week.
The relationship between Rich Girard and the Soil-Away team was born from the Hooksett Chamber of Commerce of which both are members. “We are excited to start working with the show,” explains Josh Solloway of Soil-Away. “Rich is a motivated and energetic radio host and member of the community. It will be a fun and productive experience.”
The mission of Girard At Large is “To connect local people, places and things.” Their motto is “News from our own backyard.”
Please remember to tune in to Girard At Large (90.7 FM) every Tuesday morning at 7:40am to hear Soil-Away’s sponsored segment.
Soil-Away Director of Client Services, Josh Solloway, recently served as a volunteer judge at the New Hampshire DECA State Career Development Conference. The annual event took place at the Radisson Center of NH in Manchester on February 13th. It drew hundreds of high school business students from around the state. Student participants competed in various events testing their entrepreneurial, management, and marketing skills.
“This was my second consecutive year participating as a judge,” states Solloway. “It is such a great opportunity for the students to challenge themselves and really learn a lot that they can apply to everyday life and their future.”
DECA’s mission is to “prepare emerging leaders and entrepreneurs for careers in marketing, finance, hospitality and management in high schools and colleges around the globe.” They are a “non-profit career-tech organization for high school students who are enrolled in marketing, business, and business related courses. It is a curriculum based, leadership focused organization which offers students a chance to develop their business, entrepreneurial, and management skills as well as develop social and team building capabilities.”
Hooksett, NH – Soil-Away Cleaning and Restoration Services recently expanded its large-loss capacity by investing in the Dryvex MC5200. Large-loss capacity is generally referred to as a restoration company’s ability to take on large property disaster projects. In this case, Soil-Away will be able to utilize the Dryvex MC5200 to dry out large structures that have sustained significant water damage. By using heat, the new equipment can dry down flooded buildings faster and more efficiently than numerous other methods.
“We are excited about how the Dryvex system will help us serve our clients who need flood damage cleanup services,” states founder Jack Solloway. “We frequently get calls to clean up water damage at multi-family properties or commercial buildings. The quicker we can dry the flooded buildings and restore them to normal, the happier our clients are.”
Insurance companies will also benefit from Soil-Away’s investment. Shorter dry-times will result in cost savings for water damage claims. By having the Dryvex MC5200 as a part of fleet, Soil-Away continuous to separate itself as the premier, independent water mitigation company in New Hampshire. So far, Soil-Away has used the new machine in for large water damage mitigation projects in Nashua, Merrimack, Pittsfield, Newport, Portsmouth, and Manchester.
Water Damage Drying Unit – Dryvex MC5200