24 Hour Emergency Services

(603) 641-6555

Sewer Damage Cleanup – Exeter, NH

Written by jsolloway on . Posted in , .

Sewer damage at an apartment complex in Exeter, NH left several residents troubled when they saw dirty water push up through the pipes into their living spaces.  Several residents complained when they were unable to use clean water and everyday appliances.  Worried about their health and living spaces, the residents called the apartment manager and demanded that there be a sewer damage cleanup.

Sewer Damage Restoration — Londonderry, NH

Written by jsolloway on . Posted in , .

A Londonderry mom was distraught to wake up and find contaminated black water in her home. Her sewage line broke, and she knew that her family was in immediate danger. She quickly evacuated her family to a safe location until the damage was repaired. After researching a few restoration companies in the area, she hired Soil-Away Cleaning and Restoration Services. She gave them a call and scheduled a time for an emergency sewer damage restoration cleanup. The crew quickly arrived on the scene in their special PPE suits and inspected the property for damage. They were kind, reassuring, and thorough, and they left the home owner with a comprehensive remediation plan so that the family was aware of the cleanup process beforehand.

Sewer Damage Restoration Services

Unlike the restoration of category one and two water loss, category three water loss is filled with harmful contaminants that could pose a threat to your health. Because of the level of risk, a higher level of precaution should be taken during the remediation process. The cleaning crew will arrive on the scene in special PPE gear, gloves, and masks to protect themselves from the pollutants in the water. Once all excess water is removed the sanitization, drying and remediation process can begin.

Unfortunately, during a major category three water loss, all affected porous and semi-porous material must be properly disposed of to prevent cross contamination from occurring. Carpet, drywall, insulation, and hardwood floors will be completely removed and discarded along with any porous items. The non-contaminated areas of the building will also be separated from the areas that have been impacted by the contaminated water and the drying process will take place. Once the previously wet areas have been sanitized and completely dried, the damaged structure materials can be replaced.  After every step has taken place, and the moisture meter readings are consistently reading within a safe range, the property would have undergone a successful sewer damage restoration cleanup.

Black Water Damage in Londonderry

Don’t let black water dampen your life! It’s dangerous and can pose a health risk to those you love. You do not want to try and clean it up yourself. Be smart. Call a professional for help. There are many professionals who are trained to handle dangerous situations like sewer damage restoration, fire damage cleanup, and mold removal, but why not choose a company that cares.

Soil Away is a family-owned and operated business that has worked hard to service the New England community for over 30 years. Their amazing customer service and positive attitude has helped turn a disastrous situation for their customers into a rewarding experience. Sewer damage cleanup is a big job, but you can leave it in the hands of qualified experts.

Soil-Away is there to turn your disaster situation around for you by delivering a clean, safe home! From sewer damage restoration to mold, smoke, or fire damage, the Soil-Away crew handles it all! The IICRC and Esporta-certified team is there to clean and restore your property damage as well as your soft contents/textiles. Don’t hesitate! Call the experts in sewer damage restoration at (603) 641-6555.  

Water Extraction After a Flood

Written by jsolloway on . Posted in , .

After a flood it is critical that you remove any standing water as quickly as possible to prevent additional damage and mold growth.  When time is of the essence, a professional restoration team can bring in industrial equipment to remove any standing water.  Industrial dehumidifiers can dry out the area further, eliminating underlying moisture that can create a breeding ground for mold.

Remove Standing Water Quickly

Any standing water should be immediately removed after a flood.  This may involve employing a shop-vac or a pump to suck up the water.  You can also do this with old-fashioned buckets, but this is not as effective or expeditious.  To effectively remove all of the water, the furniture and other items need to be removed from the area.  Items that have come into contact with the water will need to be set out to dry or thrown away.  In many cases, the flooring will also need to be taken up, particularly in the case of carpeting, in order to remove all of the excess moisture and allow the room to dry out.

Drying Out the Area

Once the standing water has been removed, the moisture levels will still be extremely high.  Flooring, drywall and even woodwork can quickly absorb moisture after a flood.  These high humidity levels can lead to big problems with mold growth.  It is important to dry the area as efficiently as possible.  For this step, ventilation is key.  Open any doors and windows to allow the air to circulate.  Dehumidifiers can go a long way to speeding up the process, particularly industrial sized units that are best suited for a flooded area.

Any time there is excessive water in your home or business, you need to act quickly to remove the standing water and get moisture levels back under control.  A professional restoration team like Soil-Away can make sure this is done quickly and efficiently, minimizing any further water damage that could result.

If a flood has affected your home or business, contact Soil-Away at 603-641-6555.

Emergency Water Damage Mitigation – Derry, NH

Written by jsolloway on . Posted in , .

Ahh – spring weather in Derry NH; it can please us and surprise us all in one season. It teases and tantalizes us with its warm weather and soft breezes. But in the blink of an eye, it can change to drastic disastrous weather. Before you know it’s bringing down torrential rains, floods and terrible storms; leaving your home under water. Now you need emergency water damage mitigation services for your Derry, NH home. Time to turn to Soil-Away to cleanup the mess.

Common sources of flood damage

While storms do their part in leaving your home waterlogged, they aren’t the only way water damage can make its way into your home. Water damage can also come by way of burst pipes, clogged gutters, disconnected hoses and leaky roofs. There are many more ways water can be a thorn in your side. Whatever the case may be, your home is now in need of help. While natural disasters cannot be helped, there are some ways to control and prevent water damage. The more proactive you are to prevent water damage, the less likely you end up needing emergency water damage mitigation services.

Ways to help prevent water damage to your property

Strange word –mitigation. It’s not very commonly used. The dictionary defines mitigation as the action of reducing the severity seriousness, or painfulness of something. It’s to alleviate or prevent an occurrence. In this case it would be of flooding or water damage. Here are a few preventive methods:

  • Clean gutters and downspouts at least twice a year. If left unattended, backed up water could overflow and damage the foundation of your home.
  • Maintain your appliances. Check for leaks and detachments in your refrigerator, washing machine, and dishwasher.
  • Old or leaky washing machine hoses are one of the most frequent causes of water loss. Replace them regularly
  • Install water detectors. These devices alert you to leaks, detecting slow leaks that are normally overlooked.
  • Use rain barrels to collect rain water that could pool around your foundation and seep into your basement
  • Know where the main water valve is and be sure to turn it off before leaving for an extended period of time (Unless your home is heated by water/baseboard heaters, you don’t want the pipes to freeze).

Following these tips can be very helpful in preventing water damage to your home. Keeping up the maintenance of your appliances is crucial. Homeowner’s insurance does not typically cover damage that results from lack of maintenance.

When you need emergency water damage mitigation services

While there are preventive methods to ensure your home is safe from flooding; things can always go wrong. Anything from clogged pipes due to tree roots, to natural disasters, can occur unexpectedly. This is why you need to know who to call for help. Soil-Away Cleaning and Restoration is a highly respected group of professionals. They are IICRC certified and have over 30 years of experience working in the restoration field. They are friendly, fast, and have the equipment and know-how to get you up and running after water damage. Using their high-tech equipment, they can detect how much water to remove. They remove the water and they also check for the possibility of mold growth. After dealing with water damage, the last thing you want to deal with is mold. Get the emergency water damage mitigation professionals. Call Soil-Away at 1-800-293-6319.

Written by E. Aceves

What do I do after water damage?

Written by jsolloway on . Posted in , .

If water damage has ravaged your home, you need to know what to do: extract water quickly; dry out your home, but most importantly you should call a professional restoration contractor. Water can be very damaging to your home and you need to act quickly in order to reverse the misfortune. While there are some things you can do on your own; calling a restoration specialist is very important. After inspecting the damage, they will know, better than anyone, what needs to be done. Do-it-yourself methods aren’t really recommended, especially for more complicated work. However, there are a few things you can get started doing on your own that could speed things up. And, for water damage, time is of the essence.

A few things to do on your own…

To begin with – safety always comes first. Be sure to:

  • Turn off the electrical power to your home. If your home is surrounded by water, call an electrician. DON’T ENTER YOUR HOME IF IT’S UNDERWATER.
  • Wear protective clothing when doing cleanup. Make sure to wear:
  • Rubber boots
  • Gloves
  • Eye and respirator protection
  • Avoid cross contamination. For example, this can occur when moving items from affected to unaffected areas.

Second step…

Dry out your home:

  • Remove as much standing water as possible
  • If you can safely use power, use fans and dehumidifiers to dry out your home.
  • It may be necessary to call a professional like Soil-Away Cleaning and Restoration to make sure your home is completely dry

Next…

Call your insurance company to submit a claim. You want to make sure you’re covered for this type of disaster. Document the values of your belongings with pictures and video.

Cleanup…

This next step may require help from a professional. Soil-Away Cleaning and Restoration has the experience and know-how to determine what items can be salvaged. Many items such as:

  • Furniture
  • Contents
  • Flooring
  • Drywall
  • Insulation
  • Cabinetry/fixtures

may be unsalvageable and require removal and disposal.

Soil-Away can also clean clothing and soft contents with their Esporta Wash System. They have professional grade cleaners that can sanitize surfaces that otherwise may be a headache to clean. Drying out a home effectively is also a job for Soil-Away. They can determine best how much water is to be removed safely, without damaging the structure of your home. Drywall and flooring may also need to be replaced – requiring their attention. As restoration specialists, they know best. But that’s not where it stops, there’s also a mold concern.

Mold…

Mold can begin to grow within 24-48 hours and to prevent any damage from mold you need Soil-Away. Mold is not only damaging to your home, but can also be a health hazard. As an experienced restoration company – Soil-Away has been helping families for 30 years. They are quick, friendly and professional. They can do the job, and do it right, giving you peace of mind. Soil-Away is an IICRC certified company and can be counted on to do the best job possible. They are available 24/7. Day or night, they are there to make things easier on you. Breathe a sigh of relief, call them at 1-800-293-6319.

Written by E. Aceves

What is the Best Way to Clean-Up Water Damage?

Written by jsolloway on . Posted in , .

When a flood has affected your home or business, immediately find the source of the water and shut this down.  If there is standing water, prioritize safety to avoid hazards such as slip-and-fall and electric shock.  A wet-shop vacuum or water pump can remove the standing water, and should be done immediately.  You can then ventilate the area, running dehumidifiers to start removing the excessive underlying moisture.

Identify Salvageable Items and Toss the Rest

The source of the water damage will impact the direction of the mitigation process. In a clean water loss, most items can be dried and salvaged. A water loss with contamination, like sewage, items such as carpet and padding underneath should be thrown out.  Removing the carpeting will also help to get the area dried out as quickly as possible.  Drywall and insulation that has been affected by contaminated water should be torn out and disposed of. 

Belongings that have been soaked with clean water may not only require drying out, but will also need to be sanitized.  This is particularly true for soft contents such as clothing, blankets and children’s plush toys.  Soft contents cleaning, available from Soil-Away, can ensure that these items are fully disinfected.

Disinfect the Area and Keep an Eye Out for Mold Growth

After the area has been dried thoroughly, the sanitization process can begin.  This will not only clean the area of any contaminants and bacteria, but it will also help to deter mold growth.  Strong cleaners, particularly those containing anti-microbial elements, can hinder bacteria growth that may be left behind.

Even after a thorough drying and disinfecting, the flooded area may still be at risk for mold growth.  Keep a vigilant eye out for any signs of mold growth, as it can spread rapidly to other areas.  If you do see signs of mold, have a professional address the situation. Trying to remove the mold yourself can cause the spores to travel through the air, affecting other areas of the home.

By quickly and efficiently addressing water damage in your home or business, you can head off any problems down the road as a result.  The restoration team at Soil-Away is experienced in mitigating flood damage.

With teams on call 24/7 contact Soil-Away at 603-641-6555 if your home is damaged by a flood.

Water Damage Cleanup – Salem, New Hampshire

Written by jsolloway on . Posted in , .

“Help! I need water damage cleanup immediately!” This is what a Salem, New Hampshire woman yelled to her friend over the phone. She knew that her friend would know exactly what to do. She suffered a water loss recently and recovered quickly with a positive attitude about her experience, so she called to get a referral from someone she trusted.

After hearing the details about the situation, her friend recommended Soil-Away Cleaning and Restoration Services for help. The homeowner was nervous about calling for help. She dreaded the cost of repairs and contemplated restoring the home herself. But a little reassurance and education from her friend changed her outlook.

After the crew arrived on the scene, they worked to identify the source of the water loss and category of water damage. In this case, the damage was a simple category 1 (clean water) loss. The toilet supply line busted causing gallons of water to flood the entire bathroom and hallway of the single story dwelling. For the water damage cleanup process, the team worked to carefully detach baseboard and carpet before drying the hardwood floor underneath. To treat the damaged wood flooring, the crew used air movers and dehumidifiers to drive the moisture out of the material. Lastly, the floors were treated with an antimicrobial solution to reduce the occurrence of potential mold growth.

Water Damage Cleanup Process

A water damage cleanup process will not be the same for everyone. Some property owners need extensive restoration while others do not. Also, the category of water, which refers to the level of contamination, will determine what the cleanup process will look like.

There are three known categories of water losses, and the source of the water loss determines the category. Category 1 is clean water or water from a sink/faucet, hot water tanks, and supply lines. Category 2 can be described as contaminated water. This can come from fish tanks and washing machines. Category 3 water loss is dangerous and can pose harm to residents and unprotected individuals. This is described as black sewage contaminated water. The remediation of category 3 damage requires a special level of remediation and protection. Special PPE suits should be worn to protect against harmful pathogens, and unlike the other two categories, the use of dehumidifiers and fans can cause airborne toxins to cross-contaminate the property.

Water Damage Specialist in Salem, New Hampshire

Soil-Away Cleaning and Restoration Services is an experienced service provider that has helped New Hampshire residents fight major water losses for 30 years. Their in-depth knowledge of restoration and water damage cleanup has helped the community after major tragedies from water and mold to fire and smoke damage. The IICRC-certified team of experts is there to help you. Water damage cleanup is no match for the team of professionals. The restoration crew is not only equipped to handle any category of water loss, but they are at standby to help transform your damaged personal heirlooms and materials into clean and sanitized momentos and personal treasures. If you have soft materials or textiles that have been harmed during a disaster, the Esporta-certified crew is equipped to cleanup and restore the damage. Don’t hesitate to call Soil-Away for emergency water damage cleanup at 603-641-6555. You’ll be glad that you did!

Winter Water Damage Woes: Protect Your Home from Damage this Season

Written by WSI Genesis on . Posted in , , .

The winter months can be particularly hard on homes, as the cold temperatures, ice and snow can leave behind devastating damage.  Being vigilant can help to prevent winter damage, ensuring that your home comes out of the season without any lasting problems.


Frozen Pipes

This is a common fear for any homeowner in New England.  Frozen pipes can quickly lead to flooding, as the pipe swells to the point of cracking.  Frozen pipes often occur during extreme cold weather in those pipes that are on the exterior of the home or in unheated areas. 

The following are some tips to prevent frozen pipes:

  • Insulate piping that is at risk for freezing, including those that are in the basement, attic and garage.
  • Keep the garage and exterior doors securely closed.
  • Seal windows and doors with weather-stripping.
  • Keep the home’s thermostat consistent throughout the day and night.
  • Even when away, do not set the thermostat lower than 55 degrees.
  • If you lose power and the indoor temperature is dropping, let the faucets drip to allow water to continue running through the pipes.

Ice Dams

Snow and ice that builds-up on the roof and gutter of a home can melt and refreeze, creating drainage problems.  With nowhere to go, the water can leak into the roof causing significant damage and flooding in the home. 

Follow these tips to prevent ice dams from damaging your home:

  • Use a roof rake to clear heavy snow.
  • Keep gutters clean and free of debris.
  • Ensure that the attic has good ventilation to allow for continuous airflow.
  • Eliminate any heat sources that are located in the attic.
  • If ice has begun forming, apply calcium chloride (or any ice-melt product).

Flooding

Despite your best effort, your home may experience flooding damage during the winter.  If you do experience a flood in your home, remove the water as quickly as possible.  This will ensure the best chance of preventing mold growth, which can lead to big problems in the future. 

Even after the standing water has been removed, the humidity levels are often very high, with underlying moisture in the walls, flooring and other areas that cannot be seen by the naked eye.  Soil-Away can ensure that all of the moisture is removed after a flood has damaged your home.  This will not only restore your home to its pre-flood state, but you can also be confident that the area is not a breeding ground for mold growth.

After a flood has damaged your home, contact Soil-Away at 603-641-6555.

Water Damage Cleanup Company – Hollis, NH

Written by jsolloway on . Posted in , .

Excessive rain in Hollis, NH, left a farm in need of a water damage cleanup company.  Upon inspection of the property, the owners of the farm realized massive ground water flooding was damaging the inside of their barns and farmhouse.  Because there was so much flooding in their yard, many crops were ruined. The property owners were dealing with damage to both their terrain and buildings.

Routine Maintenance Limits the Need for a Water Damage Cleanup Company

There is no way to avoid flooding completely.  Flooding will always happen, especially in rainy New England weather.  While floods cannot be fully prevented, they can be limited.  Limiting floods starts with proper maintenance.

The reason the owners of the farm in Hollis, NH experienced so much external flood damage is because their yard wasn’t routinely maintained.  The gutters on the structures hadn’t been checked and several areas of the farm had been built up with residue and debris.  Listed are several ways one can maintain their landscape and limit the need for a water damage cleanup company:

  • Improve drainage by creating runoff ponds or sediment traps
  • Remove sediment that accumulates over time
  • Loosen soil so water can soak in
  • Use low-ground pressure tires to avoid soil compaction
  • Routinely check and clean out gutters
  • Clear debris from channels, culverts, and trash screens
  • Invest in sandbags to prevent water from entering structures
  • Use plywood to board up windows
  • Use pallets to raise items above floodwater level
  • Add mulch and grow grass in bare areas

Drainage may seem like a tiresome task, and it is.  But proper drainage to one’s yard is critical for maintaining well managed landscapes.

Benefits for Properly Maintaining One’s Yard

Whether it’s a farm, a small garden, or your child’s playground, there are benefits for a yard that is cleaned and maintained.  Sure, the reduction of flooding will limit the need for a water damage cleanup company.  But that’s just the beginning.  Maintenance also goes a long way in making your yard, farms, and gardens more profitable and healthier.  Proper maintenance of one’s yard can yield these benefits:

  • Improved water infiltration, which replenishes groundwater
  • Increase in the amount of water held in soil
  • Reduced runoff and erosion
  • Save resources and money in the long run

On the contrary, if your yard isn’t properly maintained, erosion could occur, and runoff can carry away nutrients needed to make your gardens grow.

Find the Right Water Damage Cleanup Company

While flooding was certainly a concern, the farmers in Hollis, NH, were even more relieved to learn about ways that they could prevent water damage on their own.  It’s one thing to clean up water damage, but it’s another to prevent it numerous times to save your business.  Soil-Away Cleaning and Restoration Services, LLC does it all.  They were able to come and clean the flooded areas in the buildings. Ground water flooding that entered the farmhouse and barns were no match for Soil-Away.

Keep in mind, yard maintenance doesn’t just apply to farms.  Although it seems like farms may have the most costly consequences, anyone’s backyard, gardens, and even public parks can cause water damage to surrounding structures.  An efficient water damage cleanup company like Soil-Away won’t stop until your home or business is free of water damage and full-service repairs have been made.  Call Soil-Away today at (603) 641-6555.

By A. Phelps

Emergency Water Damage Cleanup – Portland, ME

Written by jsolloway on . Posted in , , .

A laundromat in Portland, ME had a washing machine that overflowed, leaving a large puddle of water on the newly installed wood floors.  When one of the workers saw it had overflowed, they quickly turned the appliance off.  But damage had been done.  The floors were now flooded, and the owners of the laundromat realized that they needed an emergency water damage cleanup.

Repairing Flood Damage – Windham, NH

Written by jsolloway on . Posted in , , .

When water damage strikes, it can have devastating circumstances on the people and communities it hits. On a small scale it can flood a basement. On a large scale, regional flooding can cripple a city, even Windham NH, socially, economically and environmentally. One of the largest challenges of dealing with this unfortunate circumstance is repairing flood damage to personal property.

Extracting Flood Damage – Portland, ME

Written by jsolloway on . Posted in , , .

A seaside restaurant in Portland, ME is flooded after a coastal storm.  Several areas of the restaurant are water filled and damaged from the heavy rains.  The owner of the restaurant realized he needed a disaster relief company for extracting flood damage from his restaurant, though he was concerned about what his insurance company would cover.

Contact Us Now

Search for:

RIA
PCA
NADCA
Indoor Air Quaility
EPA
IICRC
Esporta

© 2020 · Soil-Away Cleaning and Restoration · Log out