FAQ's
  • How do I schedule my cleaning?
    Call our office at (603) 641-6555 or toll-free at (800) 293-6319. We are open Monday through Friday from 7:30am to 5:00pm.
  • Why should I get my carpets cleaned professionally?
    Flooring is one of the biggest investments in your home. You need to take care of it. Soil-Away's professional carpet cleaning service will help improve its appearance, increase its lifespan, and provide a healthier environment for your family.
  • Can I clean my own carpets?
    We must caution "do-it-yourselfers." Many carpet manufacturers will not honor their warranty, unless the carpets are professionally cleaned by an IICRC certified firm and technician. Also, if you try to clean carpets on your own, be aware of consumer cleaning machines and chemicals. You never know what you will get. You may end up with a worst situation than you started with.
  • Are your products safe for children and pets?
    Yes. The value of our cleaning method (hot-water-extraction) is that all cleaning agents are applied and used in a safe manner. We will provide you information on our cleaning products upon request. We also offer green-cleaningand anti-allergen products.
  • What should I expect on the day of service?
     Great customer service
     Professionally labeled   vehicles
     Uniformed technicians   with picture ID's
     Individually trained and   certified technicians
     Industry leading   equipment and products
     No preparation needed   on your part
     Thorough and detailed   cleaning
     Incredible results
     No hassles &   satisfaction guaranteed
  • Can you remove special
    stains, spots,
    and odors?
    Yes. Soil-Away has a very high success rate when it comes to removing spots and odors resulting from pets, coffee, wine, food, kids, and more.
  • What is the dry time?
    Dry time varies based on type of carpet along with temperature and humidity conditions. Average complete drying time can range from 3-6 hours. We are conscious of this matter and do set up accelerated drying systems. Ask our technicians how we do this!
  • Do you clean area rugs?
    Yes. Please click here to go to our area rug cleaning webpage.
To schedule an estimate or for more information
Fields marked (*) are required

First Name:*

Last Name:*

Company:

Email:*

Phone:*

Please enter the characters shown in the image.*


Carpet Cleaning

Carpet Cleaning

Carpet CleaningSoil-Away was founded on providing professional carpet cleaning services and has been exceeding customer expectations for over 20 years. We are dedicated to providing a "no surprise experience", while delivering high quality service with transparency, and integrity. We personally guarantee our workmanship which has set us apart from our competition since 1990.

Carpet CleaningOur process safely revitalizes your carpets which protects your investment and provides a healthier living environment. Soil-Away is an IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified firm.



Carpet Cleaning
We will treatcommon problems:

  • Pet urine and odors
  • Rust
  • Ink
  • Gum, tar oil and grease
  • Red stains
  • Coffee and wine spills
  • Dust, dust mites and other allergens

We have the best anti-allergen, fragrance free & environmentally friendly cleaning agents to meet your specific needs. We also have a full line of services to care for your furniture and upholstery. Don't settle for anything but the best.

Our experienced & certified technicians use these established methods on all cleaning projects:



IICRC S100 carpet and rug cleaning process.



Pre-vacuuming: The vacuuming removes most dried soil and grit from the carpet. This process means a faster and more efficient cleaning.

Carpet Identification: Proper fabric identification is the first step to proper cleaning and spot removal.

Residential Carpet CleaningPre-spotting: Specifically approved treatment solutions are used to remove spots and spills on the carpet. Always remember that stains are permanent changes to the carpet fiber. Spots are generally on the outside of the fiber and are more likely to be removed when cleaned or reduced when treated and cleaned.

Pre-conditioning: Applying the right cleaning agents for your carpet type will start the suspension of soils. These cleaning agents and the loosened soils will be ready to be rinsed away.

Rinse and Extraction: Perform a complete and through clean hot water rinse extraction of the carpet. This step will remove the pre-conditioning cleaning agents, the suspended soils, and return your carpet to a more healthy condition.

Blocks and Tabs: Help to prevent color transfer or rust stains from the furniture to the carpet. Do not remove the Blocks or Tabs until all fibers are totally dry.

Application of Fabric Protection*: An optional fabric protector is applied to the carpet fibers. This application will help extend the life and beauty of the carpet.

Accelerated Drying**: Utilizing a special drying equipment to accelerate the drying process. This helps prevent wicking and greatly reducing the drying time of your carpet following the professional cleaning.

Carpet Grooming: Carpet grooming assists to reset the pile, design and pattern of the carpet. It also helps distribute the carpet protectant correctly and aids in aeration of the carpets.

*This is an optional service that Soil-Away highly recommends to extend the life and beauty of your carpet.

**This part of the service is not part of the IICRC S100 carpet care process. Through our years of experience we have found it to greatly enhance the cleaning results and have implemented it as a part of our regular process.